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Harry & David Customer Service

Phone Number & Contact Info

Harry & David's Best Phone Number

877-322-1200
Toll-free·Calls Customer Service·Most popular Harry & David number
Free tools for easier calling
Q:

How do I talk to a live human at Harry & David?

A:Calling this Harry & David number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Harry & David for you.
Q:

Does Harry & David offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Harry & David below.

Let us call and talk to Harry & David for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Harry & David phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Harry & David number should go right to a real human being
Below are some clips we've found from Harry & David's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Hello. Thanks for calling Harry and David. Your call may be recorded for quality assurance purposes. Our passion is to help you make easy everyday connections with the people you care about. You can get immediate assistance here or you can chat with us using our website. We are here to get you the help you need."
Excerpt from a call with Harry & David
Friday, November 29, 2024 6:59 PM
In fact, much of this information on this page is superfluous because this Harry & David phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Harry & David operates the call center for this 877-322-1200 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 134 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Harry & David call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Harry & David phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Harry & David staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Harry & David is Sunday. The most busy day to call is Friday, which averages 325% more phone calls by comparison. Again, this is based on a sample of 134 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Harry & David

In summation, the best day to call Harry & David is Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Harry & David

If you have time to do a bit of reading before you call Harry & David, we recommend you read over some of our problem-specific articles.

Where can I find a Harry & David store?

You can find a Harry & David store at various locations across the United States. With over 100 stores nationwide, you can easily locate one near you. To find the nearest store, simply visit the "Store Locator" page on our website. Here, you can search by your zip code, city, or state to retrieve a list of nearby store locations, along with their addresses and contact information. Additionally, our website offers the convenience of online shopping, allowing you to explore our wide variety of gourmet gifts and place orders from the comfort of your own home. Whether you prefer to visit a physical store or shop online, we are dedicated to providing you with the best possible shopping experience for our renowned selection of delicious treats and gourmet gift options.

Top Harry & David customer service problems

Click the link above to get answers to just about any Harry & David customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Harry & David, and their purpose. Are any of these similar to the reason you are trying to call?
Place Hanukkah order: "I would like to place an order for Hanukkah."
- From a call lasting 24m 41s , Dec 6, 2024 4:51 PM
Ordering pears: "I wanna order pairs."
- From a call lasting 5m 27s , Nov 29, 2024 6:59 PM
Requesting a promo code: "How do I get a promo code?"
- From a call lasting 8m , Sep 10, 2024 7:47 PM
Requesting promo code: "I like to get a twenty percent promo."
- From a call lasting 2m 12s , Sep 10, 2024 7:44 PM
Information about why customers call Harry & David is extracted from issues that customers have reported to GetHuman.
Harry & David issues reported to GetHuman

More Harry & David Customer Service Contacts

There are of course other ways to contact Harry & David customer service besides the phone. Below we list the best ones, by medium.

Harry & David Customer Email Addresses

service@harryanddavid.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Harry & David will reply our your email.

Harry & David Customer Help Desk / Web Support

harryanddavid.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Harry & David customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Harry & David's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Harry & David agent. This phone number is Harry & David's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-322-1200 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Harry & David first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Harry & David has 1 phone number. It's not always clear what is the best way to talk to Harry & David representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Harry & David. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Harry & David. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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