Garden Ridge Customer Service

Phone Number & Contact Info

Garden Ridge's Best Phone Number

817-763-5478
Calls Customer Service·Most popular Garden Ridge number
Q:

How do I talk to a live human at Garden Ridge?

A:Calling this Garden Ridge number should go right to a real human being.
Q:

Does Garden Ridge offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Garden Ridge phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Garden Ridge number should go right to a real human being
In fact, much of this information on this page is superfluous because this Garden Ridge phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Garden Ridge operates the call center for this 817-763-5478 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Garden Ridge phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Garden Ridge staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Garden Ridge is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Garden Ridge

In summation, the best day to call Garden Ridge is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Garden Ridge staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Garden Ridge

If you have time to do a bit of reading before you call Garden Ridge, we recommend you read over some of our problem-specific articles.

What is Garden Ridge's return policy?

Garden Ridge's return policy is designed to provide a hassle-free experience for customers. They offer a generous 30-day return period for most items, allowing customers to receive a refund or exchange with a valid receipt. However, some exclusions may apply, such as seasonal merchandise or clearance items, which are marked as final sale. All returned items need to be in their original packaging and in unused condition, unless they are found defective. Garden Ridge encourages customers to contact their customer service team if they encounter any issues or have questions regarding their return. Overall, their return policy aims to ensure customer satisfaction and provide flexibility when necessary.

Top Garden Ridge customer service problems

Click the link above to get answers to just about any Garden Ridge customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Garden Ridge is extracted from issues that customers have reported to GetHuman.
Garden Ridge issues reported to GetHuman

More Garden Ridge Customer Service Contacts

There are of course other ways to contact Garden Ridge customer service besides the phone. Below we list the best ones, by medium.

Garden Ridge Customer Help Desk / Web Support

www2.athome.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Garden Ridge customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Garden Ridge's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Garden Ridge agent. This phone number is Garden Ridge's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 817-763-5478 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Garden Ridge first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Garden Ridge has 1 phone number. It's not always clear what is the best way to talk to Garden Ridge representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Garden Ridge. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Garden Ridge. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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