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Garden Ridge Customer FAQ

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What is Garden Ridge's Phone Number?

The question we are asked most often is about how to talk to Garden Ridge customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Returns and Exchanges

What is Garden Ridge's return policy?

Garden Ridge's return policy allows returns within typically thirty days, requiring items in original condition and a receipt....
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What types of items are excluded from the return policy?

Certain items are not eligible for return at At Home Stores, often excluding opened food, perishables, special orders, or items...
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Can I change or cancel my order once it's placed?

Once an order is made with Garden Ridge, quick action is necessary for any changes or cancellations. There is usually a brief...
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Orders and Delivery

Do you offer delivery services?

Garden Ridge provides delivery services for items purchased in-store, with options varying by item size, weight, and delivery...
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Can I track my order?

Garden Ridge offers multiple methods for tracking orders. Customers receive a confirmation email with tracking details, and...
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Do you offer curbside pickup?

Garden Ridge provides curbside pickup at various locations, allowing customers to collect purchases easily. This service offers...
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Sales and Promotions

Are there any sales or promotions currently running?

Garden Ridge often changes its sales and promotions, featuring discounts on various home decor and gardening items. To find the...
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Do you have a loyalty program?

Garden Ridge, under the name At Home Stores, has a loyalty program called At Home Rewards. This program lets customers earn...
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Can I purchase a gift card?

Gift cards are indeed available for purchase at Garden Ridge, making them an excellent gift for those who appreciate home decor...
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Payment and Privacy

What payment methods are accepted?

Garden Ridge generally accepts various payment methods, including major credit cards, debit cards linked to those networks,...
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What is your privacy policy?

Garden Ridge's privacy policy is focused on protecting personal information, detailing how customer data is collected, used,...
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Product Services

Do you offer installation services for large items?

Garden Ridge generally does not provide installation services for large items like furniture. However, many products are...
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Are there recommendations for how to care for living plants?

Proper care for living plants includes understanding their light needs, watering adequately, fertilizing during growing...
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Store Policies and Hours

Are pets allowed in the store?

Garden Ridge typically does not permit pets in their stores, with the exception of trained service animals. Some locations...
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What are your store hours?

Garden Ridge's store hours differ by location and day, typically opening around 9 AM to 9 PM on weekdays and from 10 AM to 8 PM...
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We look to the Garden Ridge issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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