Does Florida Public Utilities offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Thursday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Florida Public Utilities below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Florida Public Utilities phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 6, 5, 6, 5, 1
What are the hours and when should I call?
Florida Public Utilities operates the call center for this 800-427-7712 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 36 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Florida Public Utilities call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Florida Public Utilities phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Florida Public Utilities staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Florida Public Utilities is Wednesday.The most busy day to call is Friday.Again, this is based on a sample of 36 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Florida Public Utilities is Wednesday.In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Florida Public Utilities number, but it is also the day with the shortest hold times.
Why Customers Call Florida Public Utilities
If you have time to do a bit of reading before you call Florida Public Utilities, we recommend you read over some of our problem-specific articles.
Florida Public Utilities offers a wide range of services to meet the energy needs of its customers. We provide natural gas, propane, and electric services to residential, commercial, and industrial customers across Florida. Our natural gas service ensures a reliable and cost-effective energy source for heating, cooking, and water heating. For customers who prefer propane, we offer convenient delivery options and a reliable supply for various applications, such as heating, cooking, and outdoor living. Additionally, we supply electricity to communities, delivering dependable power to homes and businesses. With advanced metering technology and exceptional customer service, we are committed to providing reliable and sustainable energy solutions to enhance the lives of our customers throughout Florida.
Florida Public Utilities has multiple office locations to serve customers across the state. Our office hours and locations vary by region. In Northwest Florida, our office is located at 1110 W. 17th Street, Panama City, and is open Monday to Friday from 8:00 am to 4:30 pm. In Northeast Florida, our office is situated at 9475 Philips Highway, Suite 14, Jacksonville, operating Monday to Friday from 8:00 am to 5:00 pm. For customers in the Orlando area, our office is located at 140 W. Michigan Street, Orlando, with hours from Monday to Friday, 8:30 am to 5:00 pm. Additionally, we have offices in Fernandina, South Daytona, and Winter Haven. Please check our website or call our customer service for specific dates and hours at each location.
Click the link above to get answers to just about any Florida Public Utilities customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Florida Public Utilities's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Florida Public Utilities agent. This phone number is Florida Public Utilities's best phone number because 216 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-427-7712 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Florida Public Utilities first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Florida Public Utilities has 1 phone number. It's not always clear what is the best way to talk to Florida Public Utilities representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Florida Public Utilities. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Florida Public Utilities. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.