A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Esanda phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Enter 00
What are the hours and when should I call?
Esanda operates the call center for this 13 23 13 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Esanda phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Esanda staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Esanda is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call Esanda
In summation, the best day to call Esanda is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Esanda staffs the call center well on Monday.
Why Customers Call Esanda
If you have time to do a bit of reading before you call Esanda, we recommend you read over some of our problem-specific articles.
Esanda is a financial services company that offers a range of customized lending solutions to individuals and businesses. With a strong focus on automotive and equipment financing, Esanda provides flexible options to assist customers in purchasing assets such as vehicles, machinery, and equipment. As a subsidiary of ANZ Bank, Esanda benefits from its extensive network and expertise in the financial industry. Their lending solutions cater to a diverse range of customer needs, including both personal and commercial financing requirements. Esanda values customer satisfaction and strives to provide exceptional service, ensuring that customers can access the finance they need quickly and efficiently. With their experience and commitment to excellence, Esanda is a trusted partner for those looking for reliable and tailored financing options.
The interest rate for Esanda loans is determined by various factors such as the type of loan, the amount borrowed, and the borrower's credit history. As a result, there is no fixed interest rate for Esanda loans specified on our website or in our FAQ page. We believe in offering personalized solutions to our customers, so the interest rate is calculated on a case-by-case basis after reviewing an individual's application and financial profile. Our team of professionals considers each customer's unique circumstances to provide competitive interest rates that suit their needs. To obtain information regarding the interest rate for your specific loan, we recommend reaching out to our customer service team or completing an application to get a personalized rate quote.
To be eligible for a loan from Esanda, certain criteria must be met. The applicant should be at least 18 years old and a permanent resident or citizen of Australia. Individuals must have a regular income, either from employment or government benefits, to afford the loan repayments. Esanda also considers the credit history of the applicant, including factors like loan defaults or bankruptcies, to assess eligibility. Additionally, Esanda may require certain documents to support the application, such as identification proof, income statements, and bank statements. Meeting these criteria increases the chances of being approved for a loan from Esanda, providing financial support for individuals who fulfill the necessary conditions.
Click the link above to get answers to just about any Esanda customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Esanda is extracted from issues that customers have reported to GetHuman.
This is Esanda's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Esanda agent. This phone number is Esanda's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 13 23 13 include Get financial advice and other customer service issues. Rather than trying to call Esanda first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Esanda has 1 phone number. It's not always clear what is the best way to talk to Esanda representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Esanda. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Esanda. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.