Toll-free·Calls Customer Service·Most popular Children's Place number
Q:
How do I talk to a live human at Children's Place?
A:Press 1 four times to get in the call queue to ask questions on an online order.
Q:
Does Children's Place offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-8pm EST.The least busy day is Friday, and the most busy day is Tuesday. Details
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Wednesday, and the shortest are on Friday.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Children's Place phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 four times to get in the call queue to ask questions on an online order.
What are the hours and when should I call?
Children's Place operates the call center for this 877-752-2387 phone number Mon-Fri 9am-8pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 488 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Children's Place phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Children's Place staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Children's Place is Friday.The most busy day to call is Tuesday.Again, this is based on a sample of 488 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Children's Place
In summation, the best day to call Children's Place is Friday.In this case, it's a no-brainer. Friday is not only the least busy day for calling this Children's Place number, but it is also the day with the shortest hold times.
Why Customers Call Children's Place
If you have time to do a bit of reading before you call Children's Place, we recommend you read over some of our problem-specific articles.
If you have placed an order with Children's Place, you should receive it in good condition. Tracking gives you peace of mind since you can determine the progress of your order at all times. Read these helpful tips to assist you with tracking your order.
Children's Place offers a hassle-free return policy for your convenience. If you are not completely satisfied with your purchase, you may return the item(s) within 45 days of the original purchase date. The item(s) must be in an unused and unwashed condition, with all original tags and packaging intact. Returns can be made either in-store or online by mail. If returning by mail, simply fill out the return form included with your original order and include it with the item(s) being returned. Refunds will be issued based on the original form of payment, and a return shipping fee of $5.95 will be deducted from the refund amount for mail returns. Items marked as final sale, such as underwear or swimwear, cannot be returned.
The Children's Place rewards program is a loyalty program designed to offer exclusive benefits and rewards to our valued customers. By signing up for free, customers can accumulate points on every purchase made both in-store and online. Once enough points are earned, customers will receive a $5 reward certificate that can be used towards future purchases. Additional benefits of the rewards program include early access to sales, bonus point events, and special offers for birthdays. The program also grants access to member-only events and promotions. To join the Children's Place rewards program, simply sign up online or at any participating store and start enjoying the perks of being a member today!
Click the link above to get answers to just about any Children's Place customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Children's Place Customer Service Contacts
There are of course other ways to contact Children's Place customer service besides the phone. Below we list the best ones, by medium.
undefined Customer Service on Facebook / Messenger
Some customer service teams, like that of Children's Place, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.
As a last, sometimes only, resort- Children's Place customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Children's Place's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Children's Place agent. This phone number is Children's Place's best phone number because 2,928 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-752-2387 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Children's Place first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or facebook. In total, Children's Place has 1 phone number. It's not always clear what is the best way to talk to Children's Place representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Children's Place. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Children's Place. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.