Does Central Mortgage Company offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-5pm CST.The least busy day is Tuesday, and the most busy day is Friday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 33 minutes.The longest hold times are on Monday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Central Mortgage Company below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Central Mortgage Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 7 at first menu, 2 on second menu
What are the hours and when should I call?
Central Mortgage Company operates the call center for this 800-366-2132 phone number Mon-Fri 8am-5pm CT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 55 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Central Mortgage Company call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Central Mortgage Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Central Mortgage Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Central Mortgage Company is Tuesday.The most busy day to call is Friday.Again, this is based on a sample of 55 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Central Mortgage Company is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Central Mortgage Company staffs the call center well on Tuesday.
Why Customers Call Central Mortgage Company
If you have time to do a bit of reading before you call Central Mortgage Company, we recommend you read over some of our problem-specific articles.
Central Mortgage Company offers a variety of mortgage options to suit the diverse needs of our customers. We understand that everyone's financial situation is different, and therefore we provide several options. Our mortgage options include fixed-rate mortgages, adjustable-rate mortgages (ARM), jumbo loans, FHA loans, and VA loans.
With our fixed-rate mortgages, customers can lock in a stable interest rate for the entire loan term. Alternatively, our adjustable-rate mortgages offer a lower initial interest rate that can change over time based on market conditions. Jumbo loans are available for customers requiring higher loan amounts, while FHA loans provide a flexible solution for first-time homebuyers with a low down payment requirement. Lastly, our VA loans are designed to assist eligible veterans and active-duty military personnel achieve homeownership with exclusive benefits.
At Central Mortgage Company, we aim to provide a range of mortgage options to help our customers find the right fit for their unique circumstances.
Yes, Central Mortgage Company offers refinancing options for existing mortgages. Whether you want to lower your interest rate, shorten your loan term, or change from an adjustable-rate mortgage to a fixed-rate mortgage, we can help you with the refinancing process. Our team of experts will guide you through the application process, review your financial situation, and assess your eligibility for refinancing. We offer competitive rates and flexible terms to suit your needs. Refinancing with Central Mortgage Company can potentially lead to lower monthly payments and overall savings. Contact us today to explore the refinancing options available to you and start the process of refinancing your existing mortgage.
At Central Mortgage Company, we strive to make the mortgage process as transparent as possible. We understand that fees can be a concern for potential borrowers, which is why we aim to provide clarity upfront. The fees associated with obtaining a mortgage from Central Mortgage Company typically include an application fee, appraisal fee, credit report fee, and closing costs. These fees may vary depending on factors such as loan type, property value, and individual circumstances. However, we are committed to providing competitive rates and offer various programs to assist with down payments and closing costs. Our knowledgeable mortgage specialists are always available to discuss specific fees and help borrowers navigate through the process with ease. We value transparency and are dedicated to supporting our customers every step of the way.
Click the link above to get answers to just about any Central Mortgage Company customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Central Mortgage Company Customer Service Contacts
There are of course other ways to contact Central Mortgage Company customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Central Mortgage Company will reply our your email.
Conclusion and closing notes
This is Central Mortgage Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Central Mortgage Company agent. This phone number is Central Mortgage Company's best phone number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-366-2132 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Central Mortgage Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Central Mortgage Company has 1 phone number. It's not always clear what is the best way to talk to Central Mortgage Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Central Mortgage Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Central Mortgage Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.