Boston Red Sox Customer Service

Phone Number & Contact Info

Boston Red Sox's Best Phone Number

617-267-1700
Calls Tickets·Most popular Boston Red Sox number
Q:

How do I talk to a live human at Boston Red Sox?

A:Press 1.
Q:

Does Boston Red Sox offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Tuesday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Boston Red Sox phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1

What are the hours and when should I call?

Boston Red Sox operates the call center for this 617-267-1700 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 129 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Boston Red Sox phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Boston Red Sox staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Boston Red Sox is Tuesday. The most busy day to call is Friday. Again, this is based on a sample of 129 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Boston Red Sox

In summation, the best day to call Boston Red Sox is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Boston Red Sox staffs the call center well on Tuesday.

Why Customers Call Boston Red Sox

If you have time to do a bit of reading before you call Boston Red Sox, we recommend you read over some of our problem-specific articles.

Can I bring a camera to a Boston Red Sox game?

Yes, you are allowed to bring a camera to a Boston Red Sox game. However, there are certain guidelines to keep in mind. Cameras with detachable lenses or lenses longer than 4 inches are prohibited. Additionally, any audio or video recording devices, including drones, are strictly prohibited. Video and audio streaming are not allowed without prior written consent from the team. It's important to respect the privacy and comfort of other fans while taking photos, so obstructing aisles or obstructing others' views is prohibited. Moreover, photos cannot be used for commercial purposes without permission. Overall, you can bring a camera to capture your unforgettable experiences at a Red Sox game, but make sure to follow the guidelines and be considerate of others.

Are there any age restrictions for attending Boston Red Sox games?

There are no age restrictions for attending Boston Red Sox games. Fans of all ages are welcome to enjoy the thrilling experience at Fenway Park. Whether you're a toddler, a teenager, or a senior citizen, the Red Sox aim to create a welcoming atmosphere for everyone. Families are encouraged to bring their children and create lifelong memories together while cheering on the team. Additionally, the team offers various kid-friendly options, including designated family-friendly sections and special promotions geared towards younger fans. So, gather your loved ones, grab your tickets, and join us at Fenway Park to witness the excitement of Boston Red Sox games, no matter your age!

What are the different ticket options available for Boston Red Sox games?

There are a variety of ticket options available for Boston Red Sox games. Fans can choose from single-game tickets, which allow them to attend a specific game of their choice. Additionally, there are season ticket packages offering the same seat for all regular season games. These packages come with various benefits, such as priority access to postseason tickets and exclusive events. The Red Sox also offer group tickets, perfect for organizations or large groups wishing to attend a game together. For fans looking for a more luxurious experience, the Red Sox offer premium seating options, including suites and club seats with access to exclusive amenities. Lastly, fans can explore resale options like the Red Sox's official ticket exchange, where they can buy or sell tickets from other fans, providing flexibility and convenience.

Top Boston Red Sox customer service problems

Click the link above to get answers to just about any Boston Red Sox customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Boston Red Sox is extracted from issues that customers have reported to GetHuman.
Boston Red Sox issues reported to GetHuman

Conclusion and closing notes

This is Boston Red Sox's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Boston Red Sox agent. This phone number is Boston Red Sox's best phone number because 774 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 617-267-1700 include and other customer service issues. Rather than trying to call Boston Red Sox first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Boston Red Sox has 1 phone number. It's not always clear what is the best way to talk to Boston Red Sox representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Boston Red Sox. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Boston Red Sox. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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