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Boston Red Sox Customer FAQ

Top Answers & How-to Guides

What is Boston Red Sox's Phone Number?

The question we are asked most often is about how to talk to Boston Red Sox customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Boston Red Sox Customer Questions

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Tickets and Attendance

What are the different ticket options available for Boston Red Sox games?

Boston Red Sox provide a range of ticket options suitable for various preferences, including single-game tickets, season...

Are there any age restrictions for attending Boston Red Sox games?

Boston Red Sox games are open to fans of all ages, though some areas like the Green Monster require children to be at least six...

How can I purchase group tickets for a Boston Red Sox game?

To buy group tickets for a Boston Red Sox game, visit the team's official website, which has information on options for twenty...

What is the policy for ticket refunds or exchanges?

The Boston Red Sox ticket refund and exchange policy generally states that tickets are non-refundable but may allow refunds or...

Can I bring my small child to the game without a ticket?

When attending a Boston Red Sox game at Fenway Park, every person, including young children, must have a valid ticket. This...

Game Day Information

What time do the gates open before a Boston Red Sox game?

Typically, the gates at Fenway Park open one to two hours before a Boston Red Sox game, with most regular-season games opening...

Where can I find information about the schedule of Boston Red Sox games?

Fans can find the Boston Red Sox game schedule by visiting the official website redsox.com, which provides current details on...

Where can I find information about upcoming promotions and giveaways at Boston Red Sox games?

Fans can discover details about upcoming promotions and giveaways at Boston Red Sox games by visiting the official team...

Park Policies

Are outside food and drinks allowed at Fenway Park?

Fenway Park typically prohibits outside food and beverages, but exceptions exist for those with dietary needs or disabilities....

What is the bag policy at Fenway Park?

Fenway Park's bag policy aims to enhance safety by allowing only clear bags no larger than sixteen by sixteen by eight inches...

Can I bring a camera to a Boston Red Sox game?

Fans can typically bring non-professional cameras like smartphones and point-and-shoots to Boston Red Sox games, but...

What items are prohibited in Fenway Park?

Fenway Park has specific prohibited items to ensure safety and enjoyment, including large bags, outside food and drinks,...

Transportation and Parking

What is the best way to get to Fenway Park?

Fenway Park is easily accessible through public transportation, especially via the Kenmore station on the Green Line. While...

Where can I find information about parking near Fenway Park?

To find parking information near Fenway Park, fans should visit the Boston Red Sox official website. They offer details on...

Accessibility and Services

Does Fenway Park offer accessible seating for individuals with disabilities?

Fenway Park is dedicated to making games enjoyable for all fans, including those with disabilities, by offering accessible...

Are there any services for guests with disabilities at Fenway Park?

Fenway Park is dedicated to accessibility and offers various services for guests with disabilities, including accessible...
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