A:Calling this Air India number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Air India for you.
Q:
Does Air India offer 24 hour customer service?
A:Not at this number; hours here are 24x7.The least busy day is Sunday, and the most busy day is Wednesday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Air India below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Air India phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Air India number should go right to a real human being
Below are some clips we've found from Air India's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Air India. If you're a travel agent, please press one.
Else, please wait.
If you are a first class and business class passenger, please press one.
If you are a Golden Maharaja customer,"
Excerpt from a call with Air India
Saturday, January 6, 2024 8:32 AM
They may ask you to enter information with the dial pad
"Welcome to Air India.
For baggage related information, press two.
Please enter your thirteen digit ticket number starting with"
Excerpt from a call with Air India
Wednesday, November 12, 2025 10:02 AM
The first phone menu
"Welcome to Air India.
Flights in the AI one x x x series will depart from terminal two while all international flights will continue to operate from terminal three.
Please check your flight details on the Air India app website or chatbot a I dot g before you travel.
Thank you.
If you are a first class and business class passenger, please press one.
For domestic travel inquiries or assistance, please press two."
Excerpt from a call with Air India
Tuesday, November 25, 2025 3:16 PM
After you press 2
"For international to inquire about booking, please press one.
For baggage related information, press two."
Excerpt from a call with Air India
Friday, June 20, 2025 2:15 PM
After you press 3
"For international travel inquiries or assistance To inquire about booking, please press one.
For baggage related information, press two."
Excerpt from a call with Air India
Sunday, June 22, 2025 4:34 AM
In fact, much of this information on this page is superfluous because this Air India phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Air India operates the call center for this 888-634-1407 phone number 24x7.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 1,732 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Air India at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Air India phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Air India staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Air India is Sunday.The most busy day to call is Wednesday, which averages 42% more phone calls by comparison.Again, this is based on a sample of 1,732 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Sunday, which is 3874% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
In summation, the best day to call Air India is Friday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Air India staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Air India
If you have time to do a bit of reading before you call Air India, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Air India customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Air India, and their purpose. Are any of these similar to the reason you are trying to call?
Flight boarding issue: "They said that they cannot take his bag because the flight is full."
- From a call lasting 12m 24s , Nov 23, 2025 10:19 AM
Baggage allowance inquiry: "I just wanted to confirm something about my baggage allowance."
- From a call lasting 3m 42s , Nov 21, 2025 5:29 PM
Change flight date: "I want to change the date twenty three November."
- From a call lasting 9m 31s , Nov 21, 2025 4:14 AM
Cancel flight ticket: "I need to cancel that ticket."
- From a call lasting 7m 57s , Nov 3, 2025 5:30 AM
Flight cancellation confirmation: "I need to confirm because I've not got any message as such or WhatsApp message."
- From a call lasting 5m 52s , Nov 2, 2025 11:47 PM
Flight cancellation and changes: "First, can you please tell me we are having a business class today, so can we get a refund if we cancel these flights?"
- From a call lasting 23m 7s , Oct 27, 2025 7:28 PM
Visa inquiry for Qatar: "I wanna go for Qatar."
- From a call lasting 3m 46s , Oct 21, 2025 8:18 PM
Date change request: "I need to change the date to January third arriving back to US."
- From a call lasting 3m 43s , Oct 21, 2025 6:57 PM
Assign kids' meals: "Can you assign the kids' mail to them?"
- From a call lasting 11m 11s , Oct 15, 2025 6:38 PM
Information about why customers call Air India is extracted from issues that customers have reported to GetHuman.
This is Air India's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Air India agent. This phone number is Air India's best phone number because 58,994 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-634-1407 include Make a Booking, Change a Booking, Cancel a Booking, Account Access, Special Request and other customer service issues. Rather than trying to call Air India first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Air India has 1 phone number. It's not always clear what is the best way to talk to Air India representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Air India. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Air India. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.