A:Press 1 then enter zip code.Our free phone can also navigate phone menus to get a live human at Aaron's for you.
Q:
Does Aaron's offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 33 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Aaron's below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Aaron's phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 then enter zip code
Below are some clips we've found from Aaron's's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Aaron's customer service.
This call may be monitored and recorded for training and quality assurance purposes.
If you are calling regarding a customer service experience at one of our stores, press one.
For online order assistance, press two.
If you are calling to check the status of your online order,"
Excerpt from a call with Aaron's
Monday, March 4, 2024 7:57 PM
The first phone menu
"Thank you for calling Aaron's customer service.
This call may be monitored and recorded for training and quality assurance purposes.
To repeat this menu, press star.
If you are calling regarding a customer service experience at one of our stores, press one.
For online order assistance, press two."
Excerpt from a call with Aaron's
Tuesday, September 24, 2024 10:04 PM
What are the hours and when should I call?
Aaron's operates the call center for this 877-607-9999 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 279 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Aaron's call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Aaron's phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Aaron's staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Aaron's is Sunday.The most busy day to call is Tuesday, which averages 160% more phone calls by comparison.Again, this is based on a sample of 279 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
At Aaron's, we understand that sometimes circumstances may change, leading to the need for a return. To ensure customer satisfaction, we have a flexible return policy. Within the first 24 hours of your rental agreement, you can cancel it with no penalties or obligations. If it has been more than 24 hours, you can still return the product at any time during your agreement, without incurring any further obligations. Please note that all payments made up until the return date are non-refundable. Additionally, returning a product does not affect your credit score or credit history. We strive to provide our customers with a hassle-free return experience and are committed to making sure you are completely satisfied with your rental agreement.
At Aaron's, we offer flexible financing options to ensure you can easily acquire the products you need. We understand that everyone's financial circumstances are different, so our financing options are tailored to suit diverse needs. Whether you're looking for furniture, electronics, appliances, or any other rental or lease-to-own product, we've got you covered. You can choose from options like our lease-to-own program, where you make affordable monthly payments until you own the product. Additionally, we offer a 12-month or 24-month lease agreement, providing you with more flexibility. We also have a variety of payment plans and payment methods to further accommodate your preferences. With our financing options, you can enjoy the convenience of quality products without breaking the bank.
Aaron's Bros. Moving is a premier moving company that offers a range of professional services to ensure a smooth and stress-free moving experience. Our comprehensive services include residential and commercial moving, local and long-distance moves, packing and unpacking, furniture disassembly and assembly, moving supplies and materials, and secure storage solutions. Our team of highly trained and experienced movers is dedicated to handling every aspect of your move with utmost care and efficiency. Whether you are relocating to a new home or moving your business, Aaron's Bros. Moving is here to provide you with reliable, affordable, and personalized moving solutions tailored to your specific needs.
Click the link above to get answers to just about any Aaron's customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Aaron's, and their purpose. Are any of these similar to the reason you are trying to call?
Application denial inquiry: "I was calling I had tried to get some appliance with you guys and it keeps saying I couldn't get it with y'all."
- From a call lasting 14m 4s , Dec 12, 2024 5:31 PM
Order cancellation issue: "I had canceled an order last week, and it's so I can order another bedroom set because I found one that I like better."
- From a call lasting 9m 36s , Nov 9, 2024 7:45 PM
Inquiring about secondhand beds: "I wanna see y'all have some step in hand bids."
- From a call lasting 5m 19s , Sep 24, 2024 10:04 PM
Order delay inquiry: "I had a message on my messages, and it said my order's delayed."
- From a call lasting 2m 52s , Sep 9, 2024 2:52 PM
Information about why customers call Aaron's is extracted from issues that customers have reported to GetHuman.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Aaron's provides this option.
As a last, sometimes only, resort- Aaron's customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Aaron's's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aaron's agent. This phone number is Aaron's's best phone number because 2,922 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-607-9999 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Aaron's first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Aaron's has 1 phone number. It's not always clear what is the best way to talk to Aaron's representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Aaron's. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Aaron's. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.