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6PM Shoes Customer Service

Phone Number & Contact Info

6PM Shoes's Best Phone Number

888-676-2660
Toll-free·Calls Customer Service·Most popular 6PM Shoes number
Free tools for easier calling
Q:

How do I talk to a live human at 6PM Shoes?

A:Calling this 6PM Shoes number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at 6PM Shoes for you.
Q:

Does 6PM Shoes offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for 6PM Shoes below.

Let us call and talk to 6PM Shoes for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this 6PM Shoes phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this 6PM Shoes number should go right to a real human being
Below are some clips we've found from 6PM Shoes's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thanks for calling six PM dot com. We'll be getting you to a team member shortly. For quality this call may be monitored or recorded. Thanks, and have a great day. If you would like to disable our hold music while you wait, please press one now. Thank you so much, Ricky."
Excerpt from a call with 6PM Shoes
Monday, September 30, 2024 3:29 PM
In fact, much of this information on this page is superfluous because this 6PM Shoes phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

6PM Shoes operates the call center for this 888-676-2660 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 116 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the 6PM Shoes call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this 6PM Shoes phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like 6PM Shoes staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call 6PM Shoes is Saturday. The most busy day to call is Friday, which averages 560% more phone calls by comparison. Again, this is based on a sample of 116 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call 6PM Shoes

In summation, the best day to call 6PM Shoes is Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call 6PM Shoes

If you have time to do a bit of reading before you call 6PM Shoes, we recommend you read over some of our problem-specific articles.

What is the return policy for 6PM Shoes?

The return policy for 6PM Shoes allows customers to return unworn merchandise within 30 days of purchase for a full refund. All items must be in their original condition with tags and packaging intact. Customers are responsible for return shipping costs unless the return is due to an error on the part of 6PM Shoes. For eligible returns, a prepaid shipping label can be generated through the website, making the process convenient for customers. Once the returned item is received and inspected, a refund will be issued to the original form of payment. It's important to note that returns of final sale items, worn footwear, and damaged or altered merchandise will not be accepted. Overall, 6PM Shoes aims to provide a hassle-free return process to ensure customer satisfaction.

What is the sizing chart for 6PM Shoes?

The sizing chart for 6PM Shoes can be found on their website under the "Sizing Chart" tab. The chart provides measurements in US sizes for both men and women, ranging from 4 to 15. To determine the appropriate shoe size, customers are advised to measure their foot length and refer to the corresponding size on the chart. It is essential to note that sizes may vary by brand and style, so it is recommended to consult the specific brand's sizing information whenever possible. Customers can also find additional information regarding shoe width and fit recommendations on the website. By utilizing the sizing chart, customers can ensure a more accurate and comfortable fit for their 6PM Shoes purchases.

What is the 6PM Shoes loyalty program?

The 6PM Shoes loyalty program is an exclusive program designed to reward our valued customers. By joining our loyalty program, customers gain access to a range of benefits. Members will receive points for every purchase made which can be redeemed for discounts on future orders. Furthermore, members are entitled to early access to sales and promotions, allowing them to shop premium brands at discounted prices. Our loyalty program also offers special birthday bonuses, personalized style recommendations, and exclusive access to limited-time offers. Membership is free and easy to join, simply sign up on our website or visit any of our retail stores. Experience the perks of being a 6PM Shoes loyalty member and treat yourself to great savings and rewards.

Top 6PM Shoes customer service problems

Click the link above to get answers to just about any 6PM Shoes customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to 6PM Shoes, and their purpose. Are any of these similar to the reason you are trying to call?
Return oversized jogging clothes: "I have an order, and the jogging clothes are too big."
- From a call lasting 5m 42s , Nov 5, 2024 5:40 PM

More 6PM Shoes Customer Service Contacts

There are of course other ways to contact 6PM Shoes customer service besides the phone. Below we list the best ones, by medium.

6PM Shoes Customer Email Addresses

cs@6pm.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and 6PM Shoes will reply our your email.

6PM Shoes Customer Help Desk / Web Support

6pm.com - Customer Service
Online customer service support
As a last, sometimes only, resort- 6PM Shoes customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is 6PM Shoes's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a 6PM Shoes agent. This phone number is 6PM Shoes's best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-676-2660 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call 6PM Shoes first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, 6PM Shoes has 1 phone number. It's not always clear what is the best way to talk to 6PM Shoes representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for 6PM Shoes. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like 6PM Shoes. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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