How Do I Reset My Uber Password?

Introduction

Uber account security is crucial for users to practice for protection against hackers and identity theft. Therefore, knowing when to reset your password is ideal for safeguarding your account information, such as personal data and your payment methods. While many users tend to forget their passwords, others discover they have to take action after their credentials have been compromised. One popular reason is unauthorized access by a family member or a scammer who managed to gain control of an account. If you’ve forgotten your Uber app password or suspect intrusive activity, you must act quickly to start the reset process.

What You'll Need

Fortunately, Uber makes the change easy, quick, and safe for users who want a convenient way to take action in only a few clicks. Each user must have access to the email or phone number associated with their account. This confirms the personal information of account owners is verifiable and that Uber knows drivers and riders are who they claim to be. On the other hand, if your number has changed since you first joined Uber, you may have to find a workaround to regain access by using a different method (authentication and backup codes are popular alternatives) or by submitting an inquiry through Lyft’s virtual chatbot assistant.

Read on for several steps to reset your password in your app:

Open the Uber app and log in to your driver or rider account.

Tap the ‘Account’ icon in the bottom-right corner of the main page.

You should see your account name on the next page. Choose your avatar located on the top-right side.

Select the ‘Security’ under the ‘Uber Account’ title, scroll down, and click the ‘Password’ link.

Enter and then re-enter your new password, then submit the change.

One final, important step is to test your new password by logging into your Uber dashboard on your mobile device. If the attempt is successful, you should be able to access your account without an issue. However, if you miss a specific character, number, or letter, the login will fail, and an error will appear. Lyft passwords are case-sensitive and must match the same upper or lower case letters used when first created.

Changing your password multiple times within a short period can trigger a lockout or suspension. It could also be flagged as fraudulent activity, and Lyft may take necessary safety precautions. Therefore, consider reviewing your account and payment details to ensure none of your information was changed without your permission. While this action may appear irrelevant, it can help you catch any unauthorized activity immediately after the password reset process. You may also want to check your two-factor authentication settings and clear your browser history, along with your cache.

Conclusion

Some Uber app users experience technical issues while attempting to reset their passwords. If you discover any glitches or system issues that are out of your control, you can contact the customer service department for assistance. Representatives are available around the clock to answer inquiries, handle form submissions, or provide resourceful information. Unfortunately, Uber doesn’t have an official phone service number, but you can reach out to the department via X (formerly Twitter) to send a direct message or a brief tweet detailing your problem, and the Help Desk if you prefer to read FAQs or use a contact form.