US Postal Service (USPS) Customer FAQ

Top Answers & How-to Guides

What is US Postal Service (USPS)'s Phone Number?

The question we are asked most often is about how to talk to US Postal Service (USPS) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent US Postal Service (USPS) Customer Questions

How to get money order inquiry form

To obtain a money order inquiry form, you can visit your local post office. The forms are typically available at the counter. Additionally, you may also check if the form is available for download online from the USPS website.
Asked Aug 30, 2024 7:40 PM

My priority mail express Didnt arrive in 1 day

Priority Mail Express is advertised as a one-day service, but delays can occasionally occur due to various factors such as weather, operational issues, or the volume of mail. If your package did not arrive as expected, we recommend checking its status online using the tracking number provided. This will give you the most updated information on your shipment.
Asked Aug 22, 2024 12:42 AM

We live in a apartment complex and our mail box is in the office and on Saturday we can not get our mail. What do we do?

You may want to speak to your apartment complex's management to discuss possible alternatives for accessing your mail on Saturdays. They may be able to provide a key or make special arrangements for you to retrieve your mail.
Asked Aug 1, 2024 7:35 PM

Received mail that does not belong to me

If you receive mail that does not belong to you, you should write "Not at this address" on the envelope and place it back in your mailbox or give it to your mail carrier. This will help the USPS redirect the mail to the correct address.
Asked Jul 27, 2024 8:31 PM

how to get a refund on a canceled shipping label

To get a refund on a canceled shipping label, you need to request the refund through the USPS website within 30 days. Go to the "History" or "Shipping History" section, find the label, and select the option to request a refund.
Asked Jul 22, 2024 12:48 PM

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