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TransUnion Customer FAQ

Top Answers & How-to Guides

What is TransUnion's Phone Number?

The question we are asked most often is about how to talk to TransUnion customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover My Username and Password with TransUnion?

If you are trying to recover your username and password with TransUnion, you can do it in a few simple steps. You only need your name...

How Do I Unfreeze My Credit with TransUnion?

When you want to apply for credit, you may have no choice but to unfreeze your credit report. Fortunately, TransUnion makes the process...
Ask any question you have about TransUnion customer service, get an answer now.

Recent TransUnion Customer Questions

I forgot my username and password. How can I retrieve my information?

If you forgot your username or password, look for the "Forgot Username?" or "Forgot Password?" links on the TransUnion login page. Follow the instructions to verify your identity and retrieve or reset your information.
Asked Jul 2, 2024 6:05 AM

How to report a data security breach

To report a data security breach to TransUnion, you should gather all relevant details about the incident and contact their dedicated security team. There is a link to the most up-to-date contact information right here on this page that you are viewing. This ensures your concern reaches the appropriate department for swift action.
Asked Jun 21, 2024 8:54 PM

Help me with my TransUnion customer service issue

Credit History

How Can I Get My Credit History from TransUnion?

If you're interested in getting a copy of your credit history from TransUnion, there are a few ways to do it. You can order a copy...

Account Management

How Do I Recover My Username and Password with TransUnion?

If you are trying to recover your username and password with TransUnion, you can do it in a few simple steps. You only need your name...

How Do I Unfreeze My Credit with TransUnion?

When you want to apply for credit, you may have no choice but to unfreeze your credit report. Fortunately, TransUnion makes the process...

How Do I Cancel My TransUnion Account?

Canceling accounts with any company can be confusing. If you're looking to cancel your account and subscriptions with TransUnion, follow...

Disputes

How Do I Dispute a TransUnion Credit Report?

Your TransUnion credit report holds valuable information about your credit history. If you believe there are mistakes on your TransUnion...

What information do I need to provide to dispute a TransUnion credit report?

To dispute a TransUnion credit report, you will need to provide certain information for a smooth process. Firstly, furnish your personal...

How long does it take for a dispute to be resolved by TransUnion?

The time it takes to resolve a dispute with TransUnion varies depending on several factors. Generally, TransUnion aims to investigate...

Can I dispute errors on my credit report if they are not from TransUnion?

No, you cannot directly dispute errors on your credit report with TransUnion if they are not from TransUnion. Each credit reporting...

Credit Freeze

How long does it take to unfreeze my credit with TransUnion?

The time it takes to unfreeze your credit with TransUnion can vary. In most cases, the process is instantaneous and can be done online...

Can I freeze my credit with TransUnion online?

Yes, you can freeze your credit with TransUnion online. TransUnion offers an easy and convenient way to freeze your credit through...

What are the fees associated with freezing and unfreezing my credit?

TransUnion offers a credit freeze and unfreeze service for a nominal fee. The fee for initiating a credit freeze is determined by state...

Can I temporarily lift my credit freeze with TransUnion?

Yes, you can temporarily lift your credit freeze with TransUnion. TransUnion provides you with the option to lift or thaw your credit...

Update Frequency

How often is my credit history updated by TransUnion?

TransUnion updates credit histories continuously as new information becomes available. However, not all creditors report account updates...

Credit Score

Can I view my credit score for free on TransUnion's website?

Yes, you can view your credit score for free on TransUnion's website. TransUnion offers a service called Credit Karma, which allows...

Dispute Limit

Is there a limit to the number of disputes I can file with TransUnion?

No, there is no limit to the number of disputes you can file with TransUnion. As a consumer, you have the right to review your credit...
We look to the TransUnion issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
TransUnion issues reported to GetHuman
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