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Tangerine Customer FAQ

Top Answers & How-to Guides

What is Tangerine's Phone Number?

The question we are asked most often is about how to talk to Tangerine customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What types of accounts does Tangerine offer?

Tangerine offers a range of accounts designed to meet your financial needs. We offer chequing accounts, savings accounts, and investment...

What are the fees associated with Tangerine accounts?

Tangerine offers a range of chequing and savings accounts with minimal fees. There are no monthly fees for their chequing accounts,...
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Recent Tangerine Customer Questions

I have a Canadian passport and an SIN number . Can I open an account from New Zealand?

Yes, you can open a Tangerine account from New Zealand given that you have a Canadian Passport and a Social Insurance Number (SIN). However, you'd need to meet some additional requirements such as having a Canadian address and be of the legal age of majority in your province or territory of residence. Tangerine is designed to offer accounts to people dwelling in Canada, so having a valid Canadian address is essential. Please make sure to review and comply with all account opening requirements.
Asked May 14, 2024 1:23 AM

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Account Types

What types of accounts does Tangerine offer?

Tangerine offers a range of accounts designed to meet your financial needs. We offer chequing accounts, savings accounts, and investment...
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Fees

What are the fees associated with Tangerine accounts?

Tangerine offers a range of chequing and savings accounts with minimal fees. There are no monthly fees for their chequing accounts,...
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Transfers

Can I transfer money between my Tangerine accounts and other banks?

Yes, you can transfer money between your Tangerine accounts and other banks. Tangerine offers convenient and secure options for transferring...
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Overdraft

What is Tangerine's overdraft policy?

Tangerine's overdraft policy aims to provide a convenient and flexible solution to its customers during temporary cash flow challenges....
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Insurance

Is my money with Tangerine insured?

Yes, your money with Tangerine is insured. Tangerine is a member of the Canada Deposit Insurance Corporation (CDIC), which means that...
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Balance

Do I need a minimum balance to maintain a Tangerine account?

No, there is no minimum balance required to maintain a Tangerine account. Whether you have $5 or $5,000 in your account, you can enjoy...
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Debit Card

Can I use my Tangerine debit card overseas?

Yes, you can use your Tangerine debit card overseas. Tangerine debit cards are compatible with international ATMs and point-of-sale...
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Security

What security measures does Tangerine have in place to protect my account?

At Tangerine, we take the security of our customers' accounts very seriously. We have implemented several robust measures to ensure...
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