What is the return policy?

Swiss Colony has a return policy that allows customers to return most items within a specific timeframe if they are not satisfied with their purchase. Typically, items can be returned within a certain number of days, such as thirty days from the date of receipt. It is important to note that certain items, particularly perishable goods, may not be eligible for return due to their nature. When returning an item, it is generally recommended to include the original packaging and any accompanying materials, such as manuals or accessories. This helps facilitate the return process. Additionally, customers should keep in mind that Swiss Colony may provide guidelines on whether a return can be processed as an exchange or a refund, and whether shipping fees will be reimbursed. For customers wishing to initiate a return, it is advisable to refer to the return instructions included in the packaging or on the website. The Swiss Colony website should contain up-to-date information regarding the return policy, including any necessary steps for returning merchandise and specific items that are excluded from returns. For the latest details and to ensure compliance with the return procedures, checking the current web page is recommended. This will also provide information on how to obtain any required return merchandise authorization or shipping labels.