How Do I Move My Straight Talk Service to a New Address?

The Straight Talk customers can move with their favorite mobile services when relocating to their new addresses. You need to initiate a transfer either by contacting Straight Talk customer care or by logging in to the Straight Talk account from the website.

Jan 29, 2020

How Do I Move My Straight Talk Service to a New Address?

When you are a Straight Talk customer, you can move with your mobile service to a new address. For you to move with your service, you should initiate a transfer. This is by changing the address on your account.

However, before you make any changes concerning the addresses on your account, you should first ensure that there is Straight Talk coverage at the new address. You can confirm whether the area is serviceable by Straight Talk on the Straight Talk coverage map.

There are two methods in which you can change the address on your account;

  • On your account
  • Contacting customer service

How Do I Move My Straight Talk Service to a New Address on My Account?

Follow the following steps when moving your straight talk service to a new address on your account;

  1. Visit the Straight Talk website to access your account.
  2. Press on the button labeled My Account at the top.
  3. Use your account credentials to log in to your Straight Talk members account.
  4. From the menu, go to the Reset Contact Info option.
  5. A form will appear, and you have to fill in with your details. These include;
  • Your names as they appear on the account
  • Your physical address- suite or apartment, city, state or province
  • Contact details including the phone number, email address
  • The dates of birth
  1. Once you complete filling the form, you should choose the Manage Personal Profile.
  2. Under the Payments tab, find the billing addresses. From this option, you can choose to change the billing address or the service address.
  3. Against the present service address, edit and make changes. Fill in your new address.
  4. Confirm and save the changes at the end.

How Do I Move My Straight Talk Service to a New Address by Contacting Customer Service?

  1. Follow the following steps when moving your straight talk service to a new address by contacting the Straight Talk customer service.
  2. Inform the customer care agent that you wish to relocate.
  3. Ask the agent to organize moving the service to your new address.
  4. Provide the customer care representative with detailed information on your new address.
  5. Also, tell them the day you wish to have the service switched off at your old place, and moved to your new address. It is at this time that you schedule the time and date for the moving, especially for the equipment and their installation.
  6. Remember to confirm your contact details with the customer care representative to receive messages and reminders about the moving of the service.

Apart from contacting customer care and making the changes online, you can visit a store to receive the same services. Locate a Straight Talk store near or within your area. You will find an agent who will guide you and help you schedule a date for moving the Straight Talk service from your old address to your new address.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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