This article describes what you should do if you missed your connection on a Spirit Airlines flight. A description of the first steps you should take after missing the connection are given, as is Spirit Airlines' missed connection policy. Instructions are also given for requesting a refund from Spirit Airlines.
If you booked a Spirit Airlines flight with layovers and you missed one of your connections, you should know what your options are. The first thing to do is to figure out how you can still get to your destination on time. If you get to your destination late, or are unable to take the rest of your trip, you can try to apply for compensation from Spirit Airlines if you missed the connection because of the airline and not yourself.
If You Miss Your Spirit Airlines Connection
If you miss a Spirit Airlines connection then go to a Spirit Airlines desk and talk to the employees there. Ask if they can try to find another flight so that you can finish your journey. They may not be able to do anything to help, but the sooner you start the process, the better.
Spirit Airlines' Missed Connection Policy
If the missed connection is the airline's fault and you do not live in the area, Spirit Airlines may pay for a hotel room for you, as well as ground transportation to and from the hotel. They might also provide you with meal vouchers. However, the airline makes it clear that these offers, if made, are a courtesy and not a requirement.
Spirit will try to book you another Spirit Airlines flight if possible. If no Spirit flight is available then the airline might try to rebook you on another airline. However, it does not do this as a matter of course, and it has no rebooking agreements with any other airline. It will only consider doing this if the missed connection was not your fault.
How to Make a Refund Request
Because Spirit Airlines does not routinely give out compensation for missed connections, there is no guarantee that it will honor your request. To find out, contact Spirit Airlines' customer service and ask them. They have a phone support line, email support, and a help desk online.
GetHuman has been working for over 10 years on sourcing information about big organizations like Spirit Air in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If I Missed My Connecting Flight on Spirit Air? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.