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Silkies.com Customer FAQ

Top Answers & How-to Guides

What is Silkies.com's Phone Number?

The question we are asked most often is about how to talk to Silkies.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are Silkies products available in retail stores?

No, Silkies products are not available in retail stores. Silkies is an online retailer that exclusively sells their products through...
Ask any question you have about Silkies.com customer service, get an answer now.
Contact Silkies.com customer service

Returns and Exchanges

What is the return policy for Silkies.com?

The return policy for Silkies.com allows customers to return unworn and unwashed merchandise within 30 days of purchase for a full...
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Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed, but only if it hasn't entered the shipping process. We understand...
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Shipping and Delivery

How long does it take to receive my order?

At Silkies.com, we strive to ensure a seamless shopping experience for our valued customers. The estimated delivery time for your order...
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Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. At Silkies.com, we understand that our customers may be located in different...
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Can I track my order?

Yes, you can track your order on Silkies.com. Once your order has been shipped, you will receive an email notification with a tracking...
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Payment Methods

What payment methods do you accept?

At Silkies.com, we proudly accept various payment methods to provide our customers with a convenient and secure purchasing experience....
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Gift Services

Do you offer gift wrapping services?

Yes, we offer gift wrapping services at Silkies.com. Our aim is to provide a convenient and hassle-free shopping experience for our...
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Promotions and Discounts

Are there any discounts or promotions available?

Yes, Silkies.com offers various discounts and promotions to provide customers with value for their purchases. These discounts and promotions...
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Sizing Information

What is your sizing chart?

Our sizing chart provides a comprehensive guide to help you find the perfect fit for your Silkies products. To view our sizing chart,...
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Loyalty Program

Do you have a loyalty program?

Yes, at Silkies.com, we are proud to offer a loyalty program for our valued customers. Our loyalty program is designed to show appreciation...
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Availability

Are Silkies products available in retail stores?

No, Silkies products are not available in retail stores. Silkies is an online retailer that exclusively sells their products through...
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Help me with my Silkies.com customer service issue

Ask any question you have about Silkies.com customer service. We will do our best to get you answers right away.
We look to the Silkies.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Silkies.com issues reported to GetHuman
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