The return policy for Silkies.com allows customers to return unworn and unwashed merchandise within 30 days of purchase for a full refund or exchange. Items must be in their original packaging with all tags attached. For hygienic and health reasons, hosiery, panties, and shapewear cannot be returned or exchanged unless defective or damaged upon arrival. To initiate a return, customers can contact Silkies.com's customer service via phone or email to obtain a Return Merchandise Authorization (RMA) number. The RMA number must be clearly marked on the outside of the return package. Returns can be shipped using the customer's preferred carrier or through Silkies.com's prepaid return label (with a $6.99 deduction from the refund amount). Refunds are processed promptly once the returned items are received and inspected.
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