Can I cancel or modify my order after it has been placed?
Asked 6 months ago
Yes, you can cancel or modify your order after it has been placed, but only if it hasn't entered the shipping process. We understand that unforeseen circumstances may arise, so we strive to offer flexibility to our customers. To cancel or modify your order, please contact our customer service team as soon as possible. Our team will assist you in making the necessary changes if the order is still in our fulfillment center. However, please note that once an order has been shipped, we are unable to make any changes or cancellations. In such cases, you can still return the items in accordance with our return policy. For more details, please refer to our "Returns and Exchanges" page on our website.
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to call Silkies.com?
If you need to call Silkies.com customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call Silkies.comSilkies.com
Find a list of many popular Silkies.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Silkies.comSilkies.com Customer Service FAQAsk a QuestionWas this page helpful?Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!