Can I cancel or modify my order after it has been placed?

Asked a year ago
Yes, you can cancel or modify your order after it has been placed, but only if it hasn't entered the shipping process. We understand that unforeseen circumstances may arise, so we strive to offer flexibility to our customers. To cancel or modify your order, please contact our customer service team as soon as possible. Our team will assist you in making the necessary changes if the order is still in our fulfillment center. However, please note that once an order has been shipped, we are unable to make any changes or cancellations. In such cases, you can still return the items in accordance with our return policy. For more details, please refer to our "Returns and Exchanges" page on our website.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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