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Silkies.com Customer FAQ

Top Answers & How-to Guides

What is Silkies.com's Phone Number?

The question we are asked most often is about how to talk to Silkies.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Silkies.com Customer Questions

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Shipping and Returns

What is the return policy for Silkies.com?

Silkies.com has a return policy allowing full refunds within thirty days of purchase, provided items are unworn, unwashed, and...
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Do you offer international shipping?

Silkies.com mainly targets United States customers but may offer international shipping for specific orders. The availability...
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How can I return a product if I am not satisfied?

Customers wishing to return a product from Silkies.com due to dissatisfaction can follow a dedicated return policy. Generally,...
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Order Information

How long does it take to receive my order?

Order delivery times from Silkies.com depend on shipping methods and destination. Standard shipping usually takes five to seven...
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Can I track my order?

Customers can track their orders with Silkies.com after shipment by using a tracking number provided in a confirmation email....
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Can I cancel or modify my order after it has been placed?

Order modifications or cancellations on Silkies.com may be limited once processing begins, due to the company's quick...
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Payment and Discounts

What payment methods do you accept?

Silkies.com accepts various payment methods, including major credit cards like Visa and PayPal. Payment options may differ...
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Do you offer gift wrapping services?

Silkies.com typically does not provide gift wrapping services, though customers often prefer to add their personal touch. They...
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Are there any discounts or promotions available?

Silkies.com offers a variety of discounts and promotions, including seasonal sales and special events. Customers can find...
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Products and Sizing

What is your sizing chart?

Silkies.com offers a detailed sizing chart that includes various measurements for their apparel, such as tops and bottoms....
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What types of products does Silkies.com sell?

Silkies.com provides a wide variety of women's apparel, including its renowned silkies, along with leggings, camisoles, tanks,...
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How do I find my size on your sizing chart?

To determine your size on Silkies.com, you should refer to the sizing chart available on the website. Each product page...
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Do you offer customization options for your products?

Silkies.com primarily focuses on a variety of styles, colors, and sizes within their apparel lines, with limited customization...
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Loyalty and Availability

Do you have a loyalty program?

Silkies.com has a loyalty program that rewards customers for their engagement, allowing them to earn points through purchases,...
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Are Silkies products available in retail stores?

Silkies products are mainly sold online through their website, although some regional retailers might stock them. It's...
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We look to the Silkies.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Silkies.com issues reported to GetHuman
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