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Ryanair Customer FAQ

Top Answers & How-to Guides

What is Ryanair's Phone Number?

The question we are asked most often is about how to talk to Ryanair customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Ryanair offer special assistance for passengers with disabilities?

Yes, Ryanair does offer special assistance for passengers with disabilities. They strive to provide equal opportunities and facilities...
Ask any question you have about Ryanair customer service, get an answer now.

Recent Ryanair Customer Questions

I did not receive the reservation number by email

If you did not receive the reservation number by email, please check your spam or junk folder first. Ensure that the email address provided during booking was correct. If it’s still missing, you can retrieve your booking information directly from the Ryanair website by using your personal details. There is also a link to the most up-to-date contact information right here on this page if further assistance is needed.
Asked Oct 26, 2024 8:55 PM

How do i change the email on a booking

To change the email associated with a booking, you will need to access your booking through the Ryanair website. Look for the option to manage your booking, where you can update your details, including your email address. Follow the prompts to make the necessary changes.
Asked Oct 14, 2024 11:17 AM

Бронь DQS8UD купил билет на 17 февраля на 10.40 утра, купил места, а сейчас вижу что рейс мой перенесли на вечер, у меня стыковка на другой рейс, что делать? Могу скан утреннего рейса и оплаченные места прислать

Мы понимаем, что изменение времени рейса может вызвать неудобства, особенно при наличии стыковок. Вам следует проверить доступные варианты для изменения или возврата билета. Возможно, вы сможете перенести свои планы или получить компенсацию за изменения, учитывая ваши оплаченные места. Также, своевременное обращение к правилам авиакомпании в таких случаях поможет вам найти оптимальное решение.
Asked Oct 13, 2024 7:14 AM

How do I change the flight for only one. Person in a group booking

To change the flight for only one person in a group booking, you will need to contact Ryanair directly, as changes to group bookings may have specific procedures. There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Oct 5, 2024 11:05 AM

I have a gift card, partially used - I want to find out what my remaining balance is

To check the remaining balance on your partially used Ryanair gift card, you can visit the Ryanair website and navigate to the relevant section for gift cards. There, you should find options to check your balance.
Asked Oct 3, 2024 10:54 AM

Help me with my Ryanair customer service issue

Flight Changes

How can I change my flight on Ryanair?

Ryanair allows for flexible flight changes up to 2.5 hours before departure. To make changes, log into your account on the website...

Can I transfer my Ryanair flight to another person?

Yes, you can transfer your Ryanair flight to another person. Ryanair now allows flight name changes to be made up to 2 hours before...

Can I change the name on my Ryanair booking?

Yes, you can change the name on your Ryanair booking. However, it is important to note that name changes are not permitted for bookings...

Complaints

What do I do if I have a complaint for Ryanair?

Flying does'nt go exactly as you planned. If you have issues with any part of your Ryanair experience, you do have options. Here are...

Baggage

What do I do if I have a baggage problem on Ryanair?

Lost baggage, damaged baggage, things missing from your baggage...it really stinks. We take the sting out of the trouble by letting...

What is Ryanair's baggage allowance policy?

Ryanair's baggage allowance policy permits travelers to bring one small personal bag, such as a purse or laptop bag, with a maximum...

Refunds

How do I get Ryanair to refund my flight?

Ryanair tickets can only be refunded if your flight is canceled, delayed for over five hours, or in case of serious illness or death...

Booking Assistance

How do I book a flight with Ryanair?

Ryanair is great because it allows you to fly around for as cheap as possible. If you've never flown with them, here's how you can...

Check-in

What are Ryanair's check-in options?

Ryanair offers two check-in options for its passengers. The first option is online check-in, which is available from 48 hours up to...

Loyalty Program

Does Ryanair offer a loyalty program?

No, Ryanair does not offer a loyalty program. Ryanair operates on a low-cost model, providing its customers with affordable air travel...

Delays and Cancellations

What is Ryanair's policy on flight delays and cancellations?

Ryanair's policy on flight delays and cancellations aims to provide convenience and support to affected passengers. In situations where...

Travel Documents

What documents do I need to travel with Ryanair?

To travel with Ryanair, you will need to ensure that you have the necessary documents. As an EU or EEA citizen, a valid passport or...

Pets

What is Ryanair's policy on pets?

Ryanair's policy on pets states that pets are not permitted to travel in the cabin, with the exception of assistance dogs. All other...

Payment Methods

What are the accepted payment methods on Ryanair?

Ryanair accepts a variety of payment methods to book your flight conveniently. They include major credit and debit cards such as Visa,...

Special Assistance

Does Ryanair offer special assistance for passengers with disabilities?

Yes, Ryanair does offer special assistance for passengers with disabilities. They strive to provide equal opportunities and facilities...
We look to the Ryanair issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Ryanair issues reported to GetHuman
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