How Do I Recover My Rockstar Games Password?

You can easily reset or recover your Rockstar Games password through a few simple steps. By submitting a reset request from the login screen, you can enter a new password and access your account. If your account has been compromised or the two-step verification isn't working, you can submit a help desk ticket to resolve the issue and regain your account access.

Dec 9, 2022

For the past 13 years, Rockstar Games has provided digital rights management and multiplayer online service. If you have a Rockstar Games account, gaining access to the platform enhances your gaming experience, but what happens if you need to recover your password or reset it? You can get information and assistance from user support, and you can follow the steps outlined below when you have a problem remembering your Rockstar Games account password.

Resetting Your Password

When you have forgotten your Rockstar Games password, you can reset it by following these steps:

  1. Open Rockstar Games in your computer's browser.
  2. Navigate to the login page.
  3. Click on "Forgot Your Password."
  4. Enter the email address associated with your Rockstar Games account.
  5. Click on "Reset Password."
  6. You will receive the following message: "Check your inbox."
  7. Open your Rockstar Games email and click on the link to reset your password.
  8. Enter your new password.
  9. Confirm your new password.

You should now be able to access your Rockstar Games account. If you cannot log into your account, there may be additional issues such as a compromised account or technical problems with the two-step verification. Steps to correct each issue are outlined below.

Compromised Account

If your account has been compromised barring you from resetting your password or gaining access, you can do the following:

  1. Open Rockstar Games on your computer's browser.
  2. Click on the three lines at the top left-hand corner of the screen to open the main menu.
  3. Select "Support."
  4. Click "Social Club" under "What do you need help with?"
  5. Select "Can't Login."
  6. Choose "Compromised Account."
  7. Enter the email address associated with your account.
  8. Enter your PSN-ID for PSN, Xbox gamertag, or Social Club nickname for your account.
  9. Type a brief description of how your account was compromised (hacked, deleted or other issue).
  10. Upload any supporting files or documents.
  11. Click "Submit Web Ticket."
  12. Rockstar Games technical support will get back to you within 48 hours.

Issues With Two-Step Verification

If you have issues with the two-step verification method, you can resolve it by doing the following:

  1. Open Rockstar Games on your computer's browser.
  2. Click on the three lines at the top left-hand corner of the screen to open the main menu.
  3. Select "Support."
  4. Click "Social Club" under "What do you need help with?"
  5. Select "Can't Login."
  6. Choose "2-Step Verification."
  7. Enter the email address associated with your account.
  8. Enter your PSN-ID for PSN, Xbox gamertag, or Social Club nickname.
  9. Type a brief description of how your account was compromised (hacked, deleted or other issue).
  10. Upload any supporting files or documents.
  11. Click "Submit Web Ticket."
  12. Rockstar Games technical support will get back to you within 48 hours.

Recovering or resetting your password so you can continue to enjoy your gaming experience can be done by following the information outlined in this article. For more information or assistance, contact Rockstar Games.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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