Rent The Runway Customer FAQ
Top Answers & How-to Guides
What is Rent The Runway's Phone Number?
The question we are asked most often is about how to talk to Rent The Runway customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Order Tracking
How can I track my order?
You can easily track your order by logging into your Rent The Runway account and navigating to the "Orders" section. From there, you'll...
How It Works
How does Rent The Runway work?
Rent The Runway offers a convenient and revolutionary way to access designer clothing and accessories. Once you join, you can browse...
Types of Clothing
What types of clothing can I rent?
At Rent The Runway, we offer a wide range of clothing options available for rent. Our collection includes various apparel pieces suitable...
Order Changes
Can I cancel or modify my order?
Yes, you can cancel or modify your order with Rent The Runway. If you wish to cancel your order, you can do so up until the order's...
Shipping Process
What is the shipping process?
The shipping process at Rent The Runway is designed to be simple and efficient. After placing your order, we will ship your desired...
Return Process
What is the return process?
The return process with Rent The Runway is quick and easy. Once you're done with your rental, simply place your items in the pre-paid...
Help me with my Rent The Runway customer service issue
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