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Pottery Barn Kids Customer FAQ

Top Answers & How-to Guides

What is Pottery Barn Kids's Phone Number?

The question we are asked most often is about how to talk to Pottery Barn Kids customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer design services for children's rooms?

Yes, Pottery Barn Kids offers design services for children's rooms. Our team of expert designers is dedicated to creating beautiful...
Ask any question you have about Pottery Barn Kids customer service, get an answer now.
Contact Pottery Barn Kids customer service

Payment Options

What are the different payment options available?

We offer a variety of convenient payment options to ensure a seamless shopping experience. Pottery Barn Kids accepts major credit cards,...
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Returns and Exchanges

Can I return or exchange an item that I've purchased?

Yes! We understand that sometimes items may not meet your expectations. Pottery Barn Kids gladly accepts returns or exchanges within...
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Customized Items

How long does it take to receive a customized item?

The time it takes to receive a customized item from Pottery Barn Kids varies depending on the specific product and customization details....
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping for our Pottery Barn Kids products. We understand that families around the world may want to enjoy...
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Credit Card

Can I apply for a Pottery Barn Kids credit card?

Yes, you can apply for a Pottery Barn Kids credit card. The Pottery Barn Kids credit card offers exclusive benefits and rewards to...
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Physical Stores

Do you have any physical stores where I can shop in person?

Yes, we have physical stores where you can shop in person. Pottery Barn Kids has several brick-and-mortar locations across the country...
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Discounts and Promotions

Are there any discounts or promotions currently available?

Yes, Pottery Barn Kids occasionally offers discounts and promotions. We understand the importance of affordability and strive to provide...
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Registries

Can I sign up for a bridal or baby registry?

Yes, you can sign up for a bridal or baby registry at Pottery Barn Kids. We offer both bridal and baby registry services to help you...
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Warranty Policy

What is the warranty policy for your products?

At Pottery Barn Kids, we stand behind the quality of our products and offer a warranty to ensure customer satisfaction. Our warranty...
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Safety and Durability

Are your products tested for safety and durability?

Yes, our utmost priority at Pottery Barn Kids is the safety and durability of our products. We understand the importance of providing...
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Design Services

Do you offer design services for children's rooms?

Yes, Pottery Barn Kids offers design services for children's rooms. Our team of expert designers is dedicated to creating beautiful...
Read more

Help me with my Pottery Barn Kids customer service issue

Ask any question you have about Pottery Barn Kids customer service. We will do our best to get you answers right away.
We look to the Pottery Barn Kids issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Pottery Barn Kids issues reported to GetHuman
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