Pottery Barn Kids Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Pottery Barn Kids customer service, archive #1. It includes a selection of 1 issue(s) reported December 28, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Order #[redacted]02 was purchased as a Christmas gift for Shelby with a lovely message. Unfortunately, upon opening, the sofa lounger had some issues. Firstly, there were no assembly instructions included. Secondly, the zipper for the seat cushions was faulty, making assembly difficult. Additionally, the sofa did not sit up straight, and the seat cushions were uneven. The shedding sherpa fabric caused inconvenience during assembly. Despite contacting customer service, no resolution was offered. The chair was purchased in late October but stayed in the box until Christmas.
Reported by GetHuman-skcamp on Jumaat, 28 Disember 2018 pukul 00.05

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