What is the warranty policy for your products?

Asked a year ago
At Pottery Barn Kids, we stand behind the quality of our products and offer a warranty to ensure customer satisfaction. Our warranty policy covers any manufacturing defects or issues that may arise within one year from the date of purchase. If you discover any problems with your item during this period, simply contact our customer service team, and we'll be glad to assist you. We will either repair or replace the defective product, whichever is deemed necessary. Please note that our warranty does not cover normal wear and tear, accidents, or damage caused by misuse. To make a warranty claim, please provide your original proof of purchase. We strive to provide durable and long-lasting products for your children that you can trust.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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