What is the warranty policy for your products?

Asked 6 months ago
At Pottery Barn Kids, we stand behind the quality of our products and offer a warranty to ensure customer satisfaction. Our warranty policy covers any manufacturing defects or issues that may arise within one year from the date of purchase. If you discover any problems with your item during this period, simply contact our customer service team, and we'll be glad to assist you. We will either repair or replace the defective product, whichever is deemed necessary. Please note that our warranty does not cover normal wear and tear, accidents, or damage caused by misuse. To make a warranty claim, please provide your original proof of purchase. We strive to provide durable and long-lasting products for your children that you can trust.
Answered Nov 2, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Pottery Barn Kids?

If you need to call Pottery Barn Kids customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Pottery Barn Kids

Pottery Barn Kids

Find a list of many popular Pottery Barn Kids questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Pottery Barn KidsPottery Barn Kids Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!