Pogo - EA Games Customer FAQ

If you are not receiving the verification code, ensure that you are checking the correct email or phone number associated with your account. Also, check your spam or junk email folders. If the issue persists, consider resetting your password again and requesting the verification code. Sometimes, network or server issues can affect the sending of codes.

We're sorry to hear about your loss. To cancel an account for a deceased person, please follow the specific process outlined on the Pogo - EA Games platform. This typically involves providing necessary documentation to verify the account holder's status. You will find detailed instructions and requirements regarding this matter on the page you are currently viewing.

To resolve issues with verifying your identity due to an outdated email address or phone number, please follow the steps on the verification page. There may be options to recover your account or reset your information. If you're unable to proceed, please look for alternate verification methods provided on the site.

To change your email address with Pogo, you will need to access your account settings. If you cannot access your account because you've lost your email account, please use the recovery options available on the login page. Regarding your recent charge, if you are unable to access your account to verify your subscription, please refer to the available support options on this page for assistance with billing and account recovery.

There is a link to the most up-to-date contact information right here on this page that you are viewing.