If you are looking for auto insurance, you may be wondering if Plymouth Rock Assurance's auto insurance is any good. It has a mixed customer service record, above-average coverage, extensive discounts, and a slightly higher-than-average cost. Its mobile app is problematic. It also has excellent financial strength.
If you are comparison shopping for auto insurance, you may be wondering if Plymouth Rock Assurance auto insurance is any good. Read on to learn if it is.
In its annual customer satisfaction survey of auto insurance companies, J.D. Power has given Plymouth Rock Assurance a below-average rating. This means that J.D. Power has recorded more customer complaints about the company than for other comparable auto insurance companies.
Customer complaints are also tracked by the National Association of Insurance Commissioners. It gives Plymouth Rock Assurance an above-average rating, indicating fewer customer complaints than average for comparable auto insurance companies.
A.M. Best has given Plymouth Rock Assurance an A- rating. This means that the company has excellent financial strength, so it should have no problem paying out claims.
The company only sells auto insurance in six states.
The company's mobile app has received very low ratings. Customers claim that it often doesn't work and is difficult to figure out.
The company offers all of the standard auto insurance coverage options, such as liability, comprehensive, collision, medical and uninsured motorist coverage. It also offers four tiers of extra coverage, including a number of perks not usually offered by other auto insurance companies, such as valet repair shop service and loss of earnings coverage.
The company also offers such a wide array of discounts that most customers should easily find that they qualify for one or more.
It is difficult to compare costs directly in the auto insurance industry, as they vary widely by individual circumstance and desired coverage. That being said, the average Plymouth Rock Assurance customer pays a little bit more than the national average for auto insurance, but not by much.
Plymouth Rock Assurance has a mixed record regarding customer service and a slightly high price. However, it has excellent coverage and discounts. If you live in one of the states where you can buy Plymouth Rock Assurance auto insurance, it's a reasonable choice.
If you have any questions, you can call a Plymouth Rock Assurance customer service representative. The company has no chat room, help forum or email contact options.
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