Philips Lifeline Customer FAQ

If your credit card on file has not been charged for your mother's monthly service, it may be due to an issue with the billing information or payment processing. We recommend checking your account for any updates or notifications regarding the billing status. Additionally, reviewing the payment method on file for accuracy might help resolve the issue. If you need further assistance, there is a link to the most up-to-date contact information right here on this page.

Philips Lifeline offers a variety of alert systems, including wrist-worn help buttons. One such option is the Fall Detection pendant system, which will automatically signal for help if the system detects a fall. This wrist-worn button is especially designed to ensure that help is always close at hand, even when the user cannot manually activate the device. Please note that the specifics of available devices can vary, so it's important to check with Philips Lifeline directly to confirm which devices are currently available.