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Peapod Customer FAQ

Top Answers & How-to Guides

What is Peapod's Phone Number?

The question we are asked most often is about how to talk to Peapod customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Peapod offer organic or gluten-free products?

Yes, Peapod offers a wide variety of organic and gluten-free products to cater to different dietary preferences and restrictions. Our...
Ask any question you have about Peapod customer service, get an answer now.
Contact Peapod customer service

Order Status

How Do I Check My Peapod Order Status?

Peapod is a grocery shopping service that allows users to shop online and have the items delivered or picked up the same day of the...
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Order Changes

Can I change or cancel my Peapod order?

Yes, you can change or cancel your Peapod order. Peapod offers flexibility and convenience to its customers. If you need to make changes...
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Payment Methods

What payment methods does Peapod accept?

Peapod accepts multiple payment methods to provide convenience and flexibility to its customers. Currently, customers can make secure...
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Coupons & Discounts

Does Peapod offer coupons or discounts?

Yes, Peapod offers coupons and discounts to help customers save on their grocery orders. Customers can find coupons on the Peapod website...
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Return Policy

What is Peapod's return policy?

Peapod's return policy allows customers to request a refund or replacement for any damaged or unsatisfactory items. If you receive...
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Delivery Area

Does Peapod deliver to my area?

Yes, Peapod delivers to a wide range of areas. We proudly serve numerous locations across the United States. To check if Peapod delivers...
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Delivery Fees

What are Peapod's delivery fees?

Peapod offers flexible and transparent delivery fees to meet our customers' needs. Our delivery fees vary depending on the order size...
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Delivery Scheduling

Can I schedule a specific delivery time with Peapod?

Yes, with Peapod, customers have the option to schedule a specific delivery time for their groceries. During the checkout process,...
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Missed Delivery

What happens if I am not home during my Peapod delivery?

If you are not home during your Peapod delivery, there are a few options available. Firstly, you can provide delivery instructions...
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Special Products

Does Peapod offer organic or gluten-free products?

Yes, Peapod offers a wide variety of organic and gluten-free products to cater to different dietary preferences and restrictions. Our...
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Help me with my Peapod customer service issue

Ask any question you have about Peapod customer service. We will do our best to get you answers right away.
We look to the Peapod issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Peapod issues reported to GetHuman
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