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What happens if I am not home during my Peapod delivery?

Asked 2 years ago
If a customer is not home during a Peapod delivery, the delivery process can vary based on the customer's preferences and the specific policies of Peapod. Typically, the delivery driver will attempt to deliver the groceries to the customer’s specified delivery location, which may include leaving the order at the doorstep or in another designated area if it is safe to do so. It is also possible that a missed delivery could result in a rescheduling process, where the customer will need to arrange an alternative time for their order to be delivered. Customers are encouraged to check their Peapod account settings, as there may be options available to designate safe drop-off locations or provide delivery instructions. For further details about specific delivery policies, it is advisable to visit the Peapod website or the current page for any relevant information regarding missed deliveries.
Answered Jul 24th 2025

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