What happens if I am not home during my Peapod delivery?
If you are not home during your Peapod delivery, there are a few options available. Firstly, you can provide delivery instructions when placing your order. This includes leaving the groceries with a doorman, at the front desk, or in a specific location at your address. Additionally, you can authorize someone else to accept the delivery on your behalf by providing their contact information. If neither of these options work for you, Peapod has a "Freshness Guarantee" where they will refund any items that are not fresh or meet your satisfaction upon delivery. However, it is recommended to be present during the delivery to ensure the quality and freshness of your groceries and to prevent any issues.
Answered Nov 1, 2023
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to call Peapod?
If you need to call Peapod customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call Peapod