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What should I do if I receive the wrong item?

Asked 4 months ago
Receiving the wrong item can be quite frustrating, but there are steps you can take to resolve the issue. First, it is advisable to review your order confirmation to verify what you were supposed to receive. If the item you received does not match your order, it is best to find a way to report the discrepancy. Peapod typically has a system in place for customers to report issues with their orders through their website or app. You may want to check the current web page for specific instructions on how to report incorrect items. There are usually options available to request a replacement or a refund. Additionally, documenting the error with photos or notes may be helpful for any future correspondence. By following these steps, you can ensure that your issue is addressed promptly.
Answered Jul 24th 2025

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