How Do I Check My Peapod Order Status?
Peapod is a grocery shopping service that allows users to shop online and have the items delivered or picked up the same day of the order. Your order with Peapod will update through four different phases of the ordering process. Email invoices will be sent to the email associated with the account and monitored through the Peapod website and mobile app. If you need to cancel an order with Peapod because you will not make it in time for the delivery, you will be charged a service fee.
Peapod is a grocery shopping website and mobile app that allows you to browse and choose items such as fresh produce and cosmetics to be delivered to you or picked up the same day you placed the order. You can choose which date and time you would like to pick up the order and when you would like your order to be delivered to your home or business.
Once you have placed the order with Peapod, the status of your order can be seen at what stage of the ordering process your items are at. You will also receive notifications throughout the fulfillment process, giving updates until the final update that your order is ready to be picked up or has been delivered.
Checking your Peapod Order Status
Tracking the status of your order is the perfect way to make sure you are there when the items are delivered to you. Peapod will not leave an order unattended due to concerns of keeping the produce fresh and safe. If the person who had placed the order is running late and will not be at the home or business to receive it, you may contact Peapod Customer Service quickly to tell them you will be running late. If you need to cancel an order from Peapod after the order cut-off time, you will be charged service fees to your account.
Peapod will send email invoices about the status of your order in each of the four processes that your Peapod delivery goes through. The four steps of a Peapod order are: the order was received, packed & ready, on the way, and delivered.
To check the status of your Peapod order on the mobile app:
- Visit the Peapod mobile app
- Log into your Peapod account
- Visit the 'Orders' option
- You will receive updates on what part of the order the delivery driver is on and the estimated time of arrival.
To check the status of your Peapod order on the website:
- Visit the Peapod website
- Log into your Peapod account
- Click on your account's name in the upper-right corner
- You will see the orders you have placed using Peapod and the status of these orders
- You will receive updated information during the day of the delivery if an item needs to be substituted, you will have a 30-minute window to make the replacements.
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