How Do I Reset My PayPal Password or Account Information?

Introduction

PayPal users can easily reset their passwords as long as they have access to the mobile number or email address linked to their accounts. To create a new password, you’ll need to enter the verification code sent by PayPal and follow the on-screen instructions to complete the reset process. Once the password has been changed or updated, you can sign back in and use PayPal services again. You'll be able to transfer money to your bank accounts or send money to friends and family. Do you want to reset your PayPal password? Read this guide for the step-by-step instructions.

Visit Paypal's Login Page and Click Forgot Password

Select How You Want to Reset Your Password

If you still have access to the mobile number registered to your account, select Get a Text or Get a WhatsApp Text (if you have WhatsApp installed). You can also select Email if you can still access the recovery email address registered to your PayPal account. For this example, let's select Get an Email. Then, click Next.

Check Your Email for the Code

Enter the 6-digit code sent by PayPal and click Submit.

Create a New Password

Enter a unique password and retype it to confirm. Then, click Save Password. We also recommend logging out of all of your devices.

If you notice strange activities on your PayPal account, note that you can also change your password once you are already signed in. Here's how to do it.

Go to Settings

Sign back in to your PayPal account and click Settings. You'll find the Settings icon beside Log Out.

Click the Security Tab

To edit your password, click the word "Update" next to "Password".

Type in Your Current Password

To change your password, you'll need to enter your current password first. Then, type in a new password for your account. Confirm the new password by retyping it and clicking Change Password.

Add an Extra Layer of Security to Your Account

Are you using PayPal to receive payments or wages? For remote workers, securing your PayPal account is essential. So, we recommend setting up your Passkeys and enabling 2-step verification.

To do this, just click Manage under Passkeys and Update under 2-step Verification. Then, follow the on-screen instructions to set them up successfully. Once successfully configured, you should receive a confirmation email from PayPal verifying that your additional security features have been activated.

Add Security Questions

Don't have security questions yet? We recommend adding them for account protection. To do this, just go back to the Security tab and click 'Create' next to Security Questions.

Choose Two Questions and Type in the Answers

It's better to use fake answers for the security questions. However, do make sure that you can remember your answers.

Conclusion

After changing your password, don't forget to further secure your account by enabling two-step verification and setting up a passkey. It’s also a good idea to add security questions in case you need to recover your account in the future. Simply follow the steps above to configure these security features. For ongoing protection, update your password periodically, especially if you notice any suspicious activity on your PayPal account. If you’ve changed your email address or phone number, be sure to update your PayPal profile as well. Still have questions about resetting your PayPal password? Contact Customer Support for further assistance.