Pacificpillows.com Customer FAQ

Top Answers & How-to Guides

What is Pacificpillows.com's Phone Number?

The question we are asked most often is about how to talk to Pacificpillows.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for certain items. When placing your order, you can select the gift wrapping option at checkout....
Ask any question you have about Pacificpillows.com customer service, get an answer now.

Order Tracking

How do I track my order?

To track your order, simply log into your account on our website and navigate to the "Order History" section. From there, you can view...

Return Policy

What is the process for returning a defective item?

To return a defective item, simply fill out our online Return Authorization Form within 30 days of receiving the product. Provide a...

What is the return policy?

Our return policy is designed to ensure complete customer satisfaction. If for any reason you are not satisfied with your purchase...

Shipping Information

What is the shipping cost?

The shipping cost for orders placed on Pacificpillows.com varies depending on the destination and the total weight of the order. To...

How long does it take for an order to ship?

At Pacificpillows.com, we strive to provide prompt delivery for your order. We understand the excitement of receiving your new pillows....

Do you offer international shipping?

Yes, we do offer international shipping. At Pacific Pillows, we understand that our products are loved by customers worldwide, and...

Order Management

Can I cancel or modify my order?

Yes, customers have the option to cancel or modify their order on Pacificpillows.com. However, it is important to note that orders...

Payment Methods

What payment methods are accepted?

At Pacificpillows.com, we offer various payment methods to ensure a convenient and secure shopping experience for our customers. We...

Warranty Policy

What is your warranty policy?

Our warranty policy at Pacificpillows.com is designed to provide peace of mind to our customers. We stand behind the quality of our In addition to our satisfaction guarantee, many of our products come with manufacturer warranties. These warranties vary by product and are clearly stated on the product pages. If you encounter any issues with a product covered by a manufacturer warranty, we will work with you to facilitate the warranty process. To initiate a return or warranty claim, simply contact our customer service team. They will guide you through the process and assist with any questions or concerns. At Pacificpillows.com, we value our customers and strive to provide exceptional service along with high-quality products....

Bulk Discounts

Are discounts available for bulk orders?

Yes, discounts are available for bulk orders at Pacificpillows.com. We understand that customers may have large quantity requirements,...

Product Information

What is the difference between different pillow types?

The main difference between different pillow types lies in their construction and materials used. Memory foam pillows, for instance,...

Gift Wrapping

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for certain items. When placing your order, you can select the gift wrapping option at checkout....

Help me with my Pacificpillows.com customer service issue

Ask any question you have about Pacificpillows.com customer service. We will do our best to get you answers right away.
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