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Can I return an item if I opened it?

Asked 5 months ago
Overstock.com generally allows customers to return items even if they have been opened, but there are some important considerations to keep in mind. Most items can be returned within a specific return period, typically thirty days from the date of delivery. It is essential to ensure that the item is in its original condition and packaging, as this can affect the eligibility for a refund. Some categories of items, such as intimate items, may have stricter return policies. Overstock also provides a return label for customers, but it is advisable to check the specific return policy for the item in question, as policies can vary by product type. For the most accurate and detailed information, customers should refer to the returns section on the Overstock website or consult the specific product details related to the item they wish to return.
Answered Jul 7th 2025

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