In a nutshell: It's exciting when you've booked a trip through Orbitz, but not so much when you realize you made a mistake with your name on the booking. It's essential to act promptly to determine the next steps. The following information can help you with the process.
It's exciting when you've booked a trip through Orbitz, but not so much when you realize you made a mistake with your name on the booking. It's essential to act promptly to determine the next steps. The following information can help you with the process.
Visit the Orbitz website.
Find the Orbitz menu. It's represented by three horizontal white lines in the upper-right corner of the homepage.
Click on the three horizontal white lines. Doing so will expand the menu.
Locate the "Support" line in the menu. It's below "Shop travel."
Click on the "Support" link in the menu, which will take you to the Orbitz "Help Center."
Find the search box in the "Help Center." It's below "Hi, Traveler" and says "How can we help?" There's a white magnifying glass icon in a red circle to its right.
Click on the "Help Center" search box. This will create a blue outline around the box, make the cursor blink, and cause your phone's keyboard to appear.
Type "Correct name" in the search box.
After typing "Correct name" in the search box, press the red-and-white search button.
Review the options that pop up. Since your situation pertains to correcting your name on your Orbitz booking, look for the link that says "Booking mistakes and name changes." It has a right-pointing arrow to the right.
Click on "Booking mistakes and name changes." This will take you to a page of the same name.
Scroll down and find the section that's relevant to your situation. For example, there are sections for "Flights," "Hotel and vacation rentals," "Car rentals," "Activities," and "Vacation packages."
Read the section that pertains to your situation.
Follow the instructions in the section. If you need assistance, please move on to Step 15.
If you're having trouble correcting your name in your booking, it's important to reach out to the Orbitz customer service team as quickly as possible. Let them know what you've already tried doing to change the details. This can allow the representative to provide you with information about what you can do next to try to rectify the situation.
It's ideal to contact Orbitz once you realize there was an error on your booking. This increases the chances you can get the situation fixed as soon as possible.
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