Optus - Television, Telephone and Internet Customer FAQ

Top Answers & How-to Guides

What is Optus - Television, Telephone and Internet's Phone Number?

The question we are asked most often is about how to talk to Optus - Television, Telephone and Internet customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a mobile app available for managing my Optus services?

Yes, Optus provides a mobile app called "My Optus" for convenient management of your television, telephone, and internet services....
Ask any question you have about Optus - Television, Telephone and Internet customer service, get an answer now.

Television Channels

What TV channels are included in Optus Television packages?

Optus Television packages offer a diverse range of TV channels to cater to various viewer preferences. Our packages provide access...

Streaming Services

Can I watch Netflix on Optus Television?

Yes, you can watch Netflix on Optus Television. Optus offers a wide range of internet plans that include streaming services like Netflix....

Internet Speeds

What internet speeds are available with Optus Internet?

Optus Internet provides a range of internet speeds to cater to different user needs. The available speeds vary depending on the type...

Telephone Features

What features are included with Optus telephone services?

Optus telephone services offer a range of features to enhance your communication experience. With Optus, you benefit from services...

Service Bundles

Can I bundle my television, telephone, and internet services together with Optus?

Yes, Optus offers bundle options for television, telephone, and internet services. By bundling these services together, you can enjoy...

Cancellation Policy

What is the cancellation policy for Optus services?

The cancellation policy for Optus services allows customers to cancel their services at any time during their contract period. However,...

Equipment Installation

What equipment do I need to install to access Optus Internet?

To access Optus Internet, you will need a few essential equipment. First and foremost, a modem is required, which enables the connection...

Mobile App

Is there a mobile app available for managing my Optus services?

Yes, Optus provides a mobile app called "My Optus" for convenient management of your television, telephone, and internet services....

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