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What should I do if there is a discrepancy with my order?

Asked 5 months ago
If a customer experiences a discrepancy with their order from Newegg, the first step is to carefully review the order confirmation email and the details provided on the Newegg website. This can help in identifying the nature of the discrepancy, whether it involves incorrect items, missing products, or other issues. Next, it is advisable to gather all relevant information, including order numbers, product details, and any correspondence related to the order. After compiling this information, the customer can proceed to the order history section on the Newegg website, where they might find options to report issues or request help. It is important to check the specific order status and any applicable policies regarding returns or order discrepancies that are outlined on the site. For further assistance, the help center on the Newegg website is a valuable resource, providing guidance and frequently asked questions regarding order issues. By exploring these sections, the customer may find helpful information tailored to their situation. If more assistance is needed, customers can refer to the contact information available on the current web page.
Answered Jul 17th 2025

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