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Myntra Customer FAQ

Top Answers & How-to Guides

How do I Contact Myntra Customer Service?

The question we are asked most often is about how to talk to Myntra customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Myntra customer service, get an answer now.

Recent Myntra Customer Questions

My account deleted how to restart my account

If your Myntra account has been deleted, you will need to create a new account. You can do this by downloading the Myntra app or visiting the website and signing up again with your details. Please ensure to use a different email address or phone number if required, as the previous one may be associated with the deleted account.
Asked Dec 28, 2025 5:04 PM

I ordered one Saada trousers and it was without seal tag so while returning i couldn't return it...the seal tag was not placed by u..now I can't connect with customer care... what should I do

To address the issue with your Saada trousers lacking a seal tag, please check the contact information provided on this page. We encourage you to reach out to customer care using the link available here for the most up-to-date details on how to resolve your return issue.
Asked Dec 15, 2025 9:16 AM

What do I do if there's a problem with my Myntra order?

If you encounter a problem with your Myntra order, you should check your order history in your account for details. You can initiate a return or exchange if the item is eligible. For issues like delivery problems, you can raise a complaint through the order details section. There are guidelines and resolutions available to address various concerns related to your order.
Asked Dec 1, 2025 3:35 PM

I placed order on Myntra and money is debited from my account its been 3 days but not able to see my order in my order section

If your money has been debited but you don’t see your order in the order section, it’s possible that there was an issue with the transaction. Sometimes, delays can occur due to payment processing or technical glitches. We recommend checking if you received any confirmation email or message regarding your order. If you still don't see it, there could be a need for clarification or resolution through customer support. There's a link to the most up-to-date contact information right here on this page for you to get assistance.
Asked Nov 19, 2025 4:43 AM

How to talk with myntra customer care

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Nov 12, 2025 3:09 AM

Help me with my Myntra customer service issue

Order Tracking

How Do I Track an Order with Myntra?

There are two ways to track orders with Myntra:Heres some helpful tips to assist you.

How do I report a missing order with Myntra?

Accidents can happen when it comes to deliveries and sometimes that packaging you've been waiting for never shows up and can go...

Can I track multiple orders on Myntra at once?

Myntra allows for convenient order tracking, but it does not offer an option to track multiple orders simultaneously. Users can...

Returns and Refunds

How Do I Get Myntra to Refund a Charge?

If you are not happy with your order on Myntra, you can return it and request a refund with these helpful tips.

How Do I Return an Item to Myntra?

If you aren't satisfied with the product that you receive, you can easily return it and seek refund or exchange with these...

How long does it take to receive a refund from Myntra?

The duration for receiving a refund from Myntra varies, typically taking five to seven business days after they process the...

Can I exchange an item purchased on Myntra?

Myntra allows exchanges for items that are unused, in original packaging, and within a stipulated period, generally thirty days...

What is Myntra's return policy?

Myntra's return policy allows customers to return most products within thirty days of delivery, provided items are unworn,...

Order Management

What do I do if there's a problem with my Myntra order?

If you recieved your Myntra order and something isn't right or something is missing, there are steps you need to take to get...

Are there any shipping charges on Myntra?

Myntra's shipping charges depend on the order value, promotional offers, and delivery locations. Free shipping may be offered...

Can I amend my order after it has been placed on Myntra?

After placing an order on Myntra, changes are generally not allowed, including adjustments to address or item details, as...

Payment and Shopping

What payment methods are accepted on Myntra?

Myntra provides numerous payment options for smooth shopping, including credit and debit cards, net banking, digital wallets...

Is it possible to shop on Myntra from outside of India?

Myntra primarily caters to the Indian market and does not provide direct international shipping. Therefore, customers outside...
We look to the Myntra issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Myntra issues reported to GetHuman
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