What is the return policy?

Lucky Brand has a return policy designed to ensure customer satisfaction. Generally, items can be returned within thirty days of the purchase date. It is important that the items being returned are unworn, unwashed, and in their original condition, complete with all tags and packaging. This policy applies to both online and in-store purchases. Customers may obtain a refund to the original method of payment or an exchange for a different size or style, depending on inventory availability. There are specific types of items that may not be eligible for return, such as final sale items, so it is advisable to review the details on the Lucky Brand website. For items purchased during sales or promotional events, the return policy might follow the same general guidelines, but it is always wise to check for any specific terms associated with those events. To understand the most current policies and any updates, it can be beneficial to look directly at the Lucky Brand website for comprehensive details on returns, as these may vary based on location or special promotions.