You can easily track your Kohl's return right from the Kohl's online store. Remember that returns can take a while to process and issue your credit back to your payment method.
If you would like to find out how to track your Kohl's return, this article can help. It has a lot of information about returns and tracking your return status.
If you bought something online at Kohl's that you don't want, you can mail it back to them or exchange it at a Kohl's store near you. For damaged or missing items, or if they got your order wrong, contact a customer service agent at Kohl's for help by clicking here.
The fastest and easiest way to return items that were bought at an online store is by taking them to a store near you. Take the order invoice with you and be ready to give it to the store clerk. Go to the Kohl's website to get a copy of this invoice. After logging into your account, go to your orders page and click the order you are returning. From there you will print the order invoice. If you cannot access the invoice for your order, you might have to provide the credit card you used to purchase the order.
The salesclerk would look up your purchase if you paid for the order with a Kohl's card within the past 180 days and will give you a credit that is equal to the lowest sale price of the item.
The salesperson can also find purchases made with other payment methods and give you a refund of store credit with a Kohl's card or a merchandise slip.
Here's how to return items back to Kohl's by mail:
Your mailman will take your package, or you can drop it off at a Kohl's store nearby. You can also send the package through UPS by dropping it off at a UPS location or schedule a pickup (fees may apply)
Online purchases cannot be exchanged by mail. If you would like a different item, return the one you bought for a refund and then place an order for whatever you want. You can exchange an item at a Kohl's store near you.
Note: Some items sold at Kohl's online may not be available at a physical Kohl's store. So, make sure you check with them first.
If you would like to contact a Kohl's customer support associate, click here.
To track your Kohl's return, follow these steps:
If you need further help, contact a customer service agent at Kohl's by clicking here.
GetHuman has been working for over 10 years on sourcing information about big organizations like Kohl's in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Track My Kohl's Return? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.