In a nutshell: Check JetBlue's Support page first for information on flight concerns. Use the chat feature for a quick resolution, including Apple Business Chat and WhatsApp options. For
Before contacting JetBlue regarding a concern, we recommend checking JetBlue's Support page first to get the information you want. For example, if you need help with a canceled or delayed flight, go to https://www.jetblue.com/contact-us and click Delayed flight help. You'll find a lot of information about your concern such as what to do when a flight is canceled. If you don't get the information you need and still want to file a complaint, read this article for a step-by-step guide to filing a complaint with JetBlue.
The fastest way to get a resolution for your problem is to contact JetBlue via chat. Go to https://www.jetblue.com/contact-us/chat to begin a conversation
JetBlue offers four chat options for its customers. You can use your Apple and Android device to start a chat, WhatsApp, or web chat. Tap on your preferred option to start a conversation. Technical Support is available 24/7. For Apple Business Chat, make sure your device is compatible. You may also need your phone to connect to WhatsApp chat.
If you prefer to do it on the website, click on the chat button in the lower right corner of the page. Select the best options to begin a conversation. You may also enter your question and follow the on-screen instructions to get help.
Another way to contact JetBlue regarding a concern is to go to this link: https://www.jetblue.com/contact-us/share-a-concern
Enter your contact information, including your email address, so JetBlue can reach out to resolve your concern. Choose a topic and type in your concern. If you have a confirmation code, enter it before clicking Send Email.
Please note that JetBlue may take up to 10 days to contact you regarding your complaint due to the volume of emails they receive.
You can also leave feedback to JetBlue's crewmember. Just go to the Contact Us page, scroll down to Share crewmember feedback and share a compliment or a concern. You'll be asked to complete a form; just follow the on-screen instructions to successfully send the feedback. If you still need assistance with your concern, call JetBlue's Customer Support at your earliest convenience. They are always open to assist customers regarding their flights.
GetHuman has been working for over 10 years on sourcing information about big organizations like JetBlue in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I file a complaint with JetBlue? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.