How Do I Book a Trip with Intercontinental Hotels?

When traveling, a stay at an Intercontinental Hotel (IHG) is guaranteed to be a clean, comfortable stay. IHG allows travelers to book rooms at one of its thousands of locations online via the website, through the mobile app, by calling the hotel or customer service directly, or by hiring a travel agent to take care of the details.

Jul 13, 2023

Being the umbrella for a number of well-known hotels from Holiday Inn to Regent to Crown Plaza, booking a trip with Intercontinental Hotels doesn't have to be difficult, but how do you book a trip with one of its hotels? You can find out more about the hotels under Intercontinental and where its hotels are located by calling customer support here, and below are ways to book with the chain.

Booking with Intercontinental Hotels and Resorts (IHG)

There are four primary ways you can book a stay at an IHG location: online, via the app, over the phone or by using a travel agent.

Online Booking

To book your IHG stay on the website, complete the following steps:

  1. Open Intercontinental Hotels on your computer.
  2. Log into your account or continue as a guest.
  3. Enter the name or zip code for your destination.
  4. Add your travel dates.
  5. Select the number of rooms and guests (both adult and children).
  6. Designate the type of rate you want to search such as a special rate for AARP members or Rewards Member rates.
  7. Click the "Search" button.
  8. Hit the "Select Hotel" button to view the available rooms at the hotel you want to stay in.
  9. Choose the room you want by hitting "Select."
  10. Add your information including name, address, phone number and payment details.
  11. Click "Book Reservation" to complete the process.

Booking Via App

To book your IHG stay via the mobile app, do the following:

  1. Open the IHG app on your mobile device.
  2. Log into your rewards account or continue as a guest.
  3. Enter the destination you are traveling to.
  4. Add the dates of travel.
  5. Set the number of rooms and guests and tap "Search."
  6. Tap the hotel you wish to stay at.
  7. Select "View Rooms" to see which rooms and rates are available.
  8. Pick the room type you want to reserve and tap "View Prices."
  9. Some rates are member exclusive, so if you are not a rewards member, you can join the program when making your reservation.
  10. Tap "Select" to choose the room you want.
  11. Enter your name and payment details.
  12. Click "Book Reservation" to complete the process.

Telephone and Travel Agent Reservations

You can call the hotel directly to see about booking a room, or you can call Intercontinental Hotels' customer support here. You also have the option of having your entire travel package, including your IHG stay, locked in by a travel agent.

Reserving your room at IHG is easy and you have multiple ways to lock in your stay. For more information or assistance with a reservation, call IHG customer support here.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why does GetHuman Write How-to Guides for Intercontinental Hotels Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Intercontinental Hotels in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Book a Trip with Intercontinental Hotels? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Intercontinental Hotels

Asked 2 years ago
Updated a year ago
Viewed 159,200 times
Intercontinental Hotels
Intercontinental Hotels
IHG
reservation
book
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!