What is your return policy?

Go-optic.com has a customer-friendly return policy that allows customers to return or exchange items within a specific time frame. Typically, merchandise can be returned within thirty days from the date of purchase. It is important for customers to ensure that the items are in their original condition, meaning they should be unused and free from any damage, and should include all original packaging and accessories. Certain items may be excluded from the return policy, such as customized products or items that have been modified in any way. In the case of defective items, Go-optic.com usually offers customers the option to exchange or return the defective merchandise. Additionally, customers may need to provide proof of purchase to facilitate the return process. To initiate a return, customers should check the website for specific instructions regarding the return process, including any necessary documentation or forms that may need to accompany the return. It is also helpful to understand that shipping costs for returned items may be the responsibility of the customer unless the return is due to an error on the part of Go-optic.com or a defective product. For the most accurate and up-to-date information regarding the return policy, it is advisable to refer to the current web page on Go-optic.com. This page will provide detailed guidelines and any potential changes that may affect the return process.