What is your return policy?

Asked 6 months ago
Our return policy at Gonauticalgifts.com is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund or exchange. We accept returns on unused and undamaged items, with their original packaging intact. Please initiate the return process by contacting our customer support team and providing your order details. Once your return is approved, we will provide you with a return shipping label. The customer is responsible for the return shipping cost unless the return is due to our error. Once we receive the returned item, our team will inspect it, and if it meets our return policy criteria, we will issue a refund or process an exchange promptly.
Answered Nov 2, 2023

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