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What if I need to return a custom order?

Asked 3 months ago
Returning a custom order can be somewhat different compared to returning standard products, as custom items are often made specifically to meet individual customer specifications. Gonauticalgifts.com generally emphasizes the importance of the personalization involved in custom orders. Therefore, it is advisable to carefully review the details before placing an order to ensure that everything is accurate and to your satisfaction. In the event that you must return a custom item, it is typically essential to consult the return policy outlined on the Gonauticalgifts.com website. This policy will provide specific guidelines regarding the eligibility of returns for custom orders, including any conditions that must be met. Depending on the circumstances, returns may not be accepted for items created to your unique specifications unless there is a manufacturing defect or error on the part of the company. For any detailed queries regarding returns or to clarify specific terms, consider looking at the relevant page on the Gonauticalgifts.com website for more information.
Answered Aug 23rd 2025

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